ServiceNow Master Architect

Overview

Remote
Accepts corp to corp applications
Contract - 22 day((s))

Skills

ITSM
CAD
CSA
Architectural
Strategic

Job Details

ServiceNow Master Architect

Role Overview
The ServiceNow Master Architect is a senior leadership role responsible for setting the architectural vision, strategy, and governance for enterprise-wide ServiceNow implementations. This role ensures that solutions are scalable, reusable, and aligned with business objectives, while adhering to ServiceNow best practices. The Architect acts as a trusted advisor to executives, driving digital transformation through innovative platform solutions.

Key Responsibilities

  • Architectural Leadership: Define and maintain enterprise-wide architecture models, operating models, and capability roadmaps.

  • Strategic Influence: Partner with senior executives to shape and accelerate digital transformation using the ServiceNow platform.

  • Design Oversight: Lead the development of reusable, reliable, and adaptive design patterns for ServiceNow services.

  • Team Leadership: Mentor and guide Technical Architects, Solution Architects, and Developers, fostering excellence and collaboration.

  • Stakeholder Engagement: Present technical roadmaps and architectural solutions to senior stakeholders, executive sponsors, and large audiences.

  • Program Definition: Define new programs and conduct ServiceNow workshops to align stakeholders and delivery teams.

  • Governance & Standards: Act as the technical bridge between sales, delivery, and operations to ensure consistency and adherence to architecture standards.

Required Experience

  • 10+ years of ServiceNow consulting experience.

  • Technical lead in 6+ large-scale ServiceNow implementations.

  • Strong track record of partnering with program directors and delivering complex enterprise solutions.

  • Proven experience presenting to senior leadership and influencing strategic decisions.

Qualifications & Certifications

Mandatory:

  • ServiceNow Certified System Administrator (CSA)

  • Certified Implementation Specialist ITSM (CIS-ITSM)

  • Certified Application Developer (CAD)

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