Overview
On Site
USD 70,000.00 - 80,000.00 per year
Full Time
Skills
Service Delivery
IT Service Management
WebEx
Billing
Routing
ServiceNow
Testing
Reliability Engineering
Failover
Collaboration
Provisioning
VoIP
Network
Wireshark
Network Analysis
Network Engineering
Management
Communication
Conflict Resolution
Problem Solving
FOCUS
Regulatory Compliance
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Network Engineer to join our team in Blue Bell, Pennsylvania. In this role, you will be responsible for implementing, configuring, and maintaining technical services for a variety of customers. The ideal candidate will possess strong problem-solving abilities and technical expertise to ensure seamless service delivery and network reliability.
Responsibilities:
Configure and implement technical services such as Teams, Webex, Zoom, and other platforms for new and existing clients.
Set up and deactivate services within Ribbon 5K and the PortaOne billing platform.
Manage and oversee porting orders, Direct Inward Dialing (DIDs), and routing updates with accuracy.
Monitor and address customer requests and technical issues through the ServiceNow queue.
Conduct thorough testing and validation of configurations to ensure system reliability and failover readiness.
Collaborate with vendors, providers, and internal teams to resolve provisioning challenges.
Facilitate smooth transitions for customers and internal support teams by ensuring proper service handover.
Adhere to company standards for security and proper handling of sensitive information.
Identify and resolve complex provisioning issues with a proactive and solution-driven approach.
Communicate effectively with customers, partners, and team members to guarantee successful project outcomes.
Requirements
Expertise in VoIP technologies and protocols.
Proficiency in troubleshooting and resolving network issues.
Familiarity with tools like Wireshark for network analysis.
Strong experience in network engineering and system configurations.
Ability to manage multiple tasks and prioritize effectively under pressure.
Excellent communication skills for collaborating with diverse stakeholders.
Proven problem-solving skills with a focus on efficiency and accuracy.
Commitment to maintaining high standards of security and compliance.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Network Engineer to join our team in Blue Bell, Pennsylvania. In this role, you will be responsible for implementing, configuring, and maintaining technical services for a variety of customers. The ideal candidate will possess strong problem-solving abilities and technical expertise to ensure seamless service delivery and network reliability.
Responsibilities:
Configure and implement technical services such as Teams, Webex, Zoom, and other platforms for new and existing clients.
Set up and deactivate services within Ribbon 5K and the PortaOne billing platform.
Manage and oversee porting orders, Direct Inward Dialing (DIDs), and routing updates with accuracy.
Monitor and address customer requests and technical issues through the ServiceNow queue.
Conduct thorough testing and validation of configurations to ensure system reliability and failover readiness.
Collaborate with vendors, providers, and internal teams to resolve provisioning challenges.
Facilitate smooth transitions for customers and internal support teams by ensuring proper service handover.
Adhere to company standards for security and proper handling of sensitive information.
Identify and resolve complex provisioning issues with a proactive and solution-driven approach.
Communicate effectively with customers, partners, and team members to guarantee successful project outcomes.
Requirements
Expertise in VoIP technologies and protocols.
Proficiency in troubleshooting and resolving network issues.
Familiarity with tools like Wireshark for network analysis.
Strong experience in network engineering and system configurations.
Ability to manage multiple tasks and prioritize effectively under pressure.
Excellent communication skills for collaborating with diverse stakeholders.
Proven problem-solving skills with a focus on efficiency and accuracy.
Commitment to maintaining high standards of security and compliance.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.