Pre-Sales Solution Engineering, Sr. Manager (Digital Workplace Services)

If you have experience designing $50M+ transformation and innovative solutions across Digital Workplace and Enterprise Services, we want to hear from you! We are looking for a Solution Engineering, Sr. Manager to join our Pre-Sales team - this is an individual contributor role, yet very strategic in nature. If you enjoy staying up to date on what's trending in the market and bringing innovative solutions to customers, this is the right career opportunity for you! What will you do? In this role, you'll act as a key member of the organization and will work closely with Stefanini's Business Development Managers in pre-sales and sales support, opportunity identification, solution definition, and solution positioning as well as with the operations team to ensure that what is sold is delivered. The ideal candidate will have the ability to communicate with all levels of an organization - both internally and externally - in order to understand and articulate complex business and technical problems and their solutions, overcome objections and explain the compelling benefits of employing our solutions. Additional responsibilities: Develop scope of work documents for new clients, working closely with Delivery and LegalInvestigate and qualify the technical and business needs of prospective clients and existing customersWrite responses to questions and answers from RFP's and RFI'sDevelop solutions and value propositions using Stefanini's solution capabilities to identified customer needsPresent Stefanini's technical capabilities and solutions to prospective clients and customers.Support the development of proposals, quotes and presentations and provide technical input as neededAssist in the presentation of proposed solutions to prospective clients and/or customersProvide technical information and support to Business Development Managers as neededTake joint ownership of assigned accounts with Business Development ManagersEngage with members of Sales team and other functions (e.g. Delivery, Finance, etc.) where appropriate to provide advice to meet specific client requirementsAssist in the development of other members of the team and Sales teams via training and coachingDevelop and maintain a comprehensive understanding of the industry trends and Stefanini's systems, procedures, and servicesDevelop the tools, methods, and requirements to accurately assess risk, value, and architectural direction of opportunities within expertise.Create technical and services solutions that are market competitive as well as addressing specific client needsIdentify & design innovative options to ensure differentiation against the competition Develop the transformative storyboard translating client's journey from Current Mode of Operation through Future Mode of Operation in alignment with the client's business objectives

What do you need to succeed?Bachelor's degree desired with Technology Focus 10+ years of solution consulting experience in the infrastructure delivery area (End-users services and/or Digital Workplace Management, and/or Enterprise Services) 10+ years of work experience in the pre-sales & solution area specifically with regional and complex $50M+ large global solutionsStrong communication and presentation skills, with the ability to tailor dialog to Executive level audiencesDemonstrated experience in developing and designing successful solutions with ability to solution sell, using consultative approach with customers and ability to articulate technical concepts using simple business language for the non-technical audienceEnergy, dynamism, teamwork, pro-activity, flexibility with focus on resultsFlexibility, creativity and resilience to work with several parallel activities and tight deadlinesSelf-starter with strong analytical, problem solving, decision making, and negotiating skillsTeam player with ability to work and lead in a highly cross-functional environmentGrowth mindset - proven experience to continuously learn and adapt Proven ability to communicate with all levels of an organization - both internally and externallyHighly organized with strong attention to detail Advanced Excel, Word, PowerPoint, and Visio skillsPMP, ISO20K, ITIL certifications or ITIL design process experience a plusDesign thinking experience is a plus Who we areStefanini is a privately held $1.7B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been globally recognized by ISG as a Leader in Digital Transformation and Next-Gen Application Development & Maintenance (ADM) Services and recognized as a Visionary in the 2024 Gartner Magic Quadrant for Outsourced Digital Workplace Services. Our 38,000 employees are located across 41 countries, and our NA/APAC headquarters is in Southfield, MI. What you'll getWork with brilliant minds, often within a global capacity.Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more.Opportunity to participate in professional development eLearning programs within the Stefanini University, and other training as well. Why we're different Privately owned company focused on long-term strategy not driven by Wall Street short-term pressure. Client-centric focus: 29.4 billion hours dedicated to designing solutions for our clients. Leveraging Applied AI across the company's portfolio to optimize offerings, drive performance, and minimize costs with proven success cases. Stefanini is proud to recruit exceptional talent and establish relationships with prospective employees. Our talent acquisition and hiring teams will always have a phone, virtual and/or in-person conversation with you before extending a job offer. During these conversations, we will provide details about the company, discuss the interviewing and hiring processes, and answer any questions about the job itself, the organization, the culture, etc.

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