Staff, Technical Program Manager

Title Staff, Technical Program Manager

Work location : Sunnyvale, CA & Bentonville, AR- Hybrid

Duration: 6+ Months

We are seeking a talented and passionate Staff, Technical Program Manager, you will be part of the Marketplace technical program management team driving execution for some of the organizations largest initiatives including new Marketplace technology platforms, creating tight collaboration between engineering, product, and user experience and improving our ways of working. You will focus on developing and implementing process improvements for delivering and monitoring programs to ensure team operational efficiency and compliance. Additional responsibilities include the following

What you'll do:

You will be part of the Marketplace technical program management team driving execution for some of the organization s largest initiatives including new Marketplace technology platforms, creating tight collaboration between engineering, product, and user experience and improving our ways of working. You will focus on developing and implementing process improvements for delivering and monitoring programs to ensure team operational efficiency and compliance. Additional responsibilities include the following:

• Define program goals, timelines, and resource constraints for large-scale programs with multiple dependencies.
• Secure commitments for program scopes, delivery dates, and resources, and manage cross-functional dependencies.
• Develop end-to-end delivery plans for complex solutions, identifying technical dependencies and ensuring best practices.
• Facilitate work prioritization, identify opportunities for improvement, and set context for team members.
• Demonstrate awareness of various principles, processes, and technologies across a domain.
• Monitor multiple programs, decompose performance metrics, and identify key risks and mitigation plans.
• Assess and manage risks, impacts, and likelihoods across multiple areas of work.
• Drive alignment and outcomes across multiple stakeholders through influential communication.
• Develop data-driven approaches and decision-making frameworks to drive business outcomes.
• Define program success metrics and identify difficult problems and systemic gaps.
• Drive proactive alignment across stakeholders toward program goals and results, navigating changing landscapes and priorities.

What you'll do:

As a seasoned technical program management expert with 7 years of experience and Agile software delivery expertise, you'll have the opportunity to leverage your skills to facilitate successful software delivery and transform the Customer and Seller experience through the latest technology. If you're passionate about driving business outcomes through technology and want to be part of a dynamic team that's changing the retail landscape, we want to hear from you!

What you ll bring:

• At least 7 years of experience in Technical Program Management,
• Proven experience leading delivery of eCommerce initiatives at a company with an active digital commerce platform.
• Deep understanding of transactional systems and customer lifecycle flows, especially in marketplace area is highly preferred
• Strong technical acumen: able to understand and discuss architecture, design patterns, and system integrations.
• Experience with Agile development, JIRA/Confluence, and managing capacity and throughput across teams.
• Strong analytical, organizational, and problem-solving skills with a data-driven mindset.
• Excellent communication and stakeholder management skills, especially in cross-functional and international settings.