Help Desk Analyst II

  • Alpharetta, GA
  • Posted 23 days ago | Updated 5 hours ago

Overview

On Site
USD 50,000.00 - 60,000.00 per year
Full Time

Job Details

Description

Robert Half is actively looking for a Tier II Help Desk for a Full Time onsite role in Alpharetta.

  • Powershell scripting- Experienced
  • Networking Skill - Switches
  • Script Runner - Powershell base,
  • Proficient Office 365 and Azure management (multi factor authenticator) - Be able to support this
  • Intune - Ipads
  • Training and mentoring Tier 1
  • Labtop configurations
  • POS Application experience - Retail experience


Requirements

KNOWLEDGE, SKILLS, AND ABILITIES

Minimum of 3 to 5 years of help desk and/or desktop support experience

Ability to work on a rotating schedule for after-hours and weekends

Ability to work a heavy overtime schedule around the holiday season

Ability to remotely troubleshoot and correct faulty hardware and software in a timely manner

Ability to read, write, understand and produce technical documentation

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

About Robert Half