Overview
On Site
USD 20.00 - 22.00 per hour
Full Time
Skills
Pharmaceutics
Staff Augmentation
USB
Microsoft SCCM
Microsoft Windows
Service Desk
Remote Support
Policies and Procedures
Shipping
Inventory
Computer Hardware
Recovery
Data Retention
Warehouse
Technical Support
Microsoft Office
Incident Management
ServiceNow
BMC Remedy
SAP
A+
Taxes
Life Insurance
Business Transformation
Law
Job Details
There's currently a PC Tech position with one of our large pharma clients in Illinois. This will be 100% on-site in North Chicago, IL and will be a 6 month contract. If you demonstrate ability then the opportunity is available for long term staff augmentation, contract can be extended for up to 2 years. Ideally looking for someone that fits the top skills below, but open to a variety of skill levels. Feel free to apply if you'd like to learn more.
Top Skills' Details
1. Hands on PC Support experience (3+ months)
2. Imaging experience (USB or tools like SCCM)
3. Windows 10 troubleshooting
Job Description:
Desktop Support Candidate to provide support for IT Warehouse and Deployment activities.
Experience in an IT/Technology related role (Service Desk, Desktop Support, Mobility, Hardware Fulfillment) preferred.
Candidate must follow all company policies and procedures.
Candidate will be responsible for tickets assigned to them through ServiceNow ticket system.
Candidate will primarily be working on filling warehouse requests, checking in warehouse inventory, shipping hardware from requests submitted for IT hardware, hardware inventory and updating SAP for received and deployed IT hardware.
Candidate may be responsible equipment recovery, picking up computers, mobility, and peripheral equipment from onsite locations. Following-up with managers of offboarded employees to gather required information. Sending out boxes and return Fed-Ex Labels for remote users. Processing incoming return equipment and following all data retention practices.
Candidate may be responsible for computer peripheral deployments, setting up monitors, etc.
Candidate may be responsible for imaging computers.
Must possess a valid driver's license.
Additional Skills & Qualifications
Years of experience/education and/or certifications required:
2 years of Warehouse or Stockroom activities.
2 years experience with computer support.
What are the top 3-5 skills requirements should this person have?
Must possess a valid driver's license.
Experience with MS Office 365 and associated applications.
Familiarity with Incident Management Applications, (Service Now, Remedy, ITSM).
Familiarity with SAP.
What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
Associate Degree.
Computer A+ certification.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in NORTH CHICAGO,IL.
Application Deadline
This position is anticipated to close on Jun 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills' Details
1. Hands on PC Support experience (3+ months)
2. Imaging experience (USB or tools like SCCM)
3. Windows 10 troubleshooting
Job Description:
Desktop Support Candidate to provide support for IT Warehouse and Deployment activities.
Experience in an IT/Technology related role (Service Desk, Desktop Support, Mobility, Hardware Fulfillment) preferred.
Candidate must follow all company policies and procedures.
Candidate will be responsible for tickets assigned to them through ServiceNow ticket system.
Candidate will primarily be working on filling warehouse requests, checking in warehouse inventory, shipping hardware from requests submitted for IT hardware, hardware inventory and updating SAP for received and deployed IT hardware.
Candidate may be responsible equipment recovery, picking up computers, mobility, and peripheral equipment from onsite locations. Following-up with managers of offboarded employees to gather required information. Sending out boxes and return Fed-Ex Labels for remote users. Processing incoming return equipment and following all data retention practices.
Candidate may be responsible for computer peripheral deployments, setting up monitors, etc.
Candidate may be responsible for imaging computers.
Must possess a valid driver's license.
Additional Skills & Qualifications
Years of experience/education and/or certifications required:
2 years of Warehouse or Stockroom activities.
2 years experience with computer support.
What are the top 3-5 skills requirements should this person have?
Must possess a valid driver's license.
Experience with MS Office 365 and associated applications.
Familiarity with Incident Management Applications, (Service Now, Remedy, ITSM).
Familiarity with SAP.
What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
Associate Degree.
Computer A+ certification.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in NORTH CHICAGO,IL.
Application Deadline
This position is anticipated to close on Jun 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.