Overview
Skills
Job Details
Role: Product Designer + Product Stabilization+Scrum
Location: Charlotte, NC or Atlanta, GA
JD:
Lead the UX/UI design process from research to final delivery across web and mobile platforms.
Collaborate closely with Product Managers and Engineers to translate user needs into elegant, intuitive experiences.
Create wireframes, prototypes, and high-fidelity visuals using tools like Figma or Sketch.
Conduct user research, usability testing, and A/B experiments to validate design decisions.
Maintain design systems and component libraries.
Monitor and triage production issues in collaboration with Engineering and DevOps teams.
Act as the design/UX point of contact during incident response or critical issues affecting user experience.
Analyze incident patterns and feedback to identify design-related improvements or usability gaps.
Document post-mortems and drive actionable design or process recommendations.
3 6 years of experience in Product Design with a strong portfolio.
1+ years as a Scrum Master or Agile facilitator.
Experience with Agile product development lifecycle.
Strong knowledge of user-centered design principles.
Familiarity with production monitoring tools (e.g., Sentry, Datadog, PagerDuty) and issue tracking systems.
Excellent communication and facilitation skills.
Comfortable multitasking across disciplines.
Certified Scrum Master (CSM) or equivalent certification.
Background in frontend development (HTML/CSS/JavaScript).
Experience in SaaS, B2B, or platform product environments.
Exposure to accessibility, localization, or complex user journeys.