Eligibility Lead Representative

<>Immediate need for a talented Eligibility Lead Representative. This is a 03+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-72967
 
Pay Range: $24 - $25/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:</>

• Receive calls from existing customers looking to cancel their current policy and assess /identify the reason for the cancellation request.
• Conduct a needs assessment to determine options to address customer’s cancellation reasons.
• Outbound calls to existing customers.
• Successfully upsell/cross sell existing customers as available.
• Participate in other assigned Sales Team projects as needed.
• Provide feedback and guidance on market nuances, marketing campaigns and plan operations.
• Attend internal Sales Meetings, Training's and other company events as requested.
• Other duties as assigned.

<>Key Requirements and Technology Experience: </>

• Key Skills: Active Life and Health insurance license.
• Working knowledge of the health insurance industry.
• Understanding of the various Client Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary).
• Working knowledge of the health insurance industry.
• Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift.
• Standard shifts are anywhere between 8:00am and 8:00pm all time zones and are subject to change based on staffing and business needs.
• Strong telephone verbal and listening skills.
• Ability to work in a fast-paced environment.
• Dedication and commitment to exceptional customer service when selling and servicing our customers.
• Excellent verbal and written communication skills, including oral presentation.
• Strong organizational skills with an attention to detail.
• Working knowledge of Microsoft Office, Salesforce.
• Understanding of the various Client Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary).
• Able to work independently and in a team setting.
• Possess an active Life and Health insurance license.
• High School Diploma.
• As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me.

<>Our client is a leading Healthcare insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</>

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .