Syteline ERP Specialist

Job Overview:

The Syteline ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.

Job Responsibilities:

• Perform user setup including system access maintenance and any admin function
• Facilitate, support and deliver training, including but not limited to SRO s, CO s, PO s, TO s, JO s, Contracts, AR/AP
• Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)
• Develop and implement Integration & training for future acquisitions
• Serve as subject matter expert on ERP systems and processes
• Identify process improvements and system enhancement to support business needs
• Managing monthly uplift testing for multiple environments
• Continual User Development
• Provide support for any system compliance request such as SOX Compliance
• Auditing transactions in the system to ensure accuracy of data and reporting
• Build strong business relationships that foster a collaborative and trusting approach and partnership
• Other duties, as assigned

Job Requirements

• 2 5+ years of hands-on experience as an end-user of Infor CloudSuite Industrial (SyteLine) is required.
• Familiarity with SyteLine Version 8 or later versions
• Knowledge of Infor OS, Factory Track, Infor Data Fabic, IDM, Field Service Plus, Syteline Service App, but not limited to as we improve processes and gain system knowledge
• High school diploma or work equivalent; BS/BA degree in Business Management, Computer Science (or related field) preferred.
• Implementation/Integration experience, in Infor/Syteline or similar ERP System.
• Multi-site/Multi-Warehouse experience a must
• A strong understanding of inventory processes