Sr. Salesforce Developer with Lightning Web Components (LWC) @ Dallas, TX (Need Locals)

Overview:
The Digital Enterprise organization is an enterprise-wide function with the objective to drive digital transformation across clients. This will transform the client into an omnichannel distributor and improve the productivity of over 9,000 Sales Consultants and Service Representatives. The Digital Enterprise spearheads digital operations to enable best-in-class B2B digital experiences to all users (customers, Sales Consultants, Sales Representatives, and suppliers).

The Sr Application Developer role of the Enterprise Technology Partners team is to design, develop and enhance software applications. This can also include translating business requirements from functional specifications into technical requirements for development, application evaluation, application configuration, application and integration testing as well as completing appropriate change management documentation.
The Sr Application Developer will also be responsible for delivering support to end users in the organization for specific software applications. This includes troubleshooting applications (providing Level Three support) and software for all internal end users and external customers to resolve trouble issues per documented trouble tickets

Overall, this role requires extensive coding with minimal configuration for the Salesforce CRM platform adopted by the Digital Enterprise initiative. He or she will collaborate with the CRM Project Manager and Business Analyst (BA) to implement business requirements in the CRM platform.
Responsibilities:

• Implement changes to Salesforce platform and ensure all changes properly follow change management practices and quality controls
• Determining opportunities to streamline Salesforce support activities to achieve more efficient, timely, and cost-effective application support results
• Providing Level Two 24X7 support for software applications under area of responsibility
• Developing user documentation and participate in user training when needed
• Assisting in resolving complex data and application issues
• Assisting in the design, delivery, and improvement of Salesforce applications when necessary
• Stay up-to-date on software applications under area of responsibility to always ensure the highest level of service and support to the organization
• Obtain any certifications needed to be able to effectively support applications in scope
• Mentor peers to help them build capabilities
• Document troubleshooting instructions (continuous improvement)
• Improve efficiency of team to resolve problems.

Minimum Qualifications:

• 8+ year with software development, specifically around CRM Technologies, LWC, WCF Web Services, REST services, C# , .NET, SOQL, APEX, Visualforce, Java, AJAX, Wave and Web development
• Must have at least 8 Years of SFDC development experience
• Salesforce Sales, Service and Communities experience
• Should be Salesforce Certified.
• CRM development or integration best practices
• CRM forms, screens, views, workflows and reports development
• Technical specifications documentation
• Experience developing plug-ins and interfaces with other systems
• Architect/design CRM system, related customizations, portals, and reports
• Creating technical specifications
• Demonstrated proficiency in understanding and implementing business workflows and processes
• Demonstrated proficiency in using either the CRM SDK or plugin platforms.
• Experience with source control management systems and continuous integration/deployment environments
• 5 or more years of technical project implementation experience with Salesforce CRM
• Demonstrated proficiency in installing and deploying Salesforce
• Demonstrated proficiency in customizing and creating Salesforce entities
• Demonstrated proficiency in understanding and creating business workflows and processes
• Proficient oral communication skills and excellence in communicating and presenting complex information to technical and nontechnical stakeholders
• Ability to utilize existing resources to resolve problems (Level Two support)
• Ability to develop new resources to resolve problems more effectively
• Strong understanding of the software applications under area of responsibility
• Capability to understand client s application portfolio as well as how the different systems contribute to daily business operations
• Ability to work with minimum supervision
• Ability to work with multiple stakeholders across a variety of functional disciplines
• Ability to develop and manage an action plan
• Experience working in large complex technology projects
• Experience working with global Salesforce teams and working with offshore teams

KNOWLEDGE, SKILLS AND ABILITIES:

• Deep expertise and understanding of common industry-standard business practices supported by CRM
• Strong knowledge of developing, deploying, customizing and integrating CRM technologies
• Some knowledge of Software as a Service (SaaS) environments, Microsoft SQL Server, HTML, Microsoft ASP, Microsoft .NET, etc.
• Candidates should have working experience as a Salesforce developer providing customization, development, enhancement and support for Saleforce.com CRM Applications.
• In-depth understanding of the capabilities and constraints of the SFDC CRM application.
• Should have hands-on development experience with Lightning, Apex, VisualForce pages design, Triggers etc.
• Should have a thorough understanding of configuration options.
• Excellent Communication with Customer and Client.

Preferred Qualifications:

• Strong knowledge of CRM technologies or other business management software preferred
• Experience with and knowledge of one or more applications in client s landscape a plus

Education:

• Bachelor s or Technical Degree Required (computer science, information systems, business administration or other industry related curriculum)
• Note: Sufficient and relevant work experience may be considered in lieu of the educational requirements.

Best Regards,

Hari Krishna

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