DevOps Engineer

Job Title: Engineer, Operations System (IT)

Location: Nashville, TN/REMOTE

Type: Contract

Rate: $50/hr on W2

Only EAD/USC. No H1

The Engineer, Operations System(IT) within the Environment Management Group is responsible for identifying, analyzing, monitoring, supporting, architecting and engineering solutions.

Areas of responsibility involve OS, middleware, applications, and databases for pre-production servers.

Strong coding skills around automation is a MUST.

Must have experience in using Bitbucket, Artifactory, GitLab and a ticketing process.

Skills:

• Deploy, smoke test, and validate new code releases. Backup and restore environments to previous version in case of rollback
• Maintain and control access to test environments through concept of least privilege
• Provide a weekly status report for current projects
• Review and provide recommendations to improve environment performance
• Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented
• Provide technical assistance to other Systems Administrators as needed
• Understand and document how entire environment and its dependencies is integrated
• Spec and build out new environments as needed
• Monitor and maintain standard documentation for policies, procedures and practices
• Demonstrate effective time management and the ability to maintain multiple tasks
• Apply effective communication and customer support to our QA and Dev teammates

Education:

• Bachelor s Degree in Information Technology related fields or equivalent work experience
• Minimum of 5 years of experience in Customer Service and Information Technology
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
• Demonstrated ability to work well with cross-functional groups
• Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
• Approachable and open
• Demonstrated professionalism and courtesy in responding to phone calls and emails
• Strong Customer Service skills and the ability to train others in these skills
• Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
• Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening
• Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
• Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, determination of sense of urgency, and follow through
• Occasional travel may be required
• Primary responsibilities occur during standard business hours but off hours work is part of the job