Overview
On Site
USD 1-1
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
exp w/Powershell
exp w/Scripting
exp w/Windows 10 Administration
Configuration
Patching
exp w/Networking
Job Details
ABOUT THE ROLE
This is a System Administrator role. It requires a seasoned
professional with a strong technical background. The ideal candidate will be
comfortable working in a fast-paced, collaborative environment supporting a
diverse portfolio of in-store technologies, integrated platforms, and retail
systems.
As a System Administrator, you will be responsible for
maintaining the health, stability, and performance of the Retail environment.
You ll play a key role in implementing system upgrades, managing hardware and
software configurations, supporting integrations with third-party tools, and
troubleshooting complex issues affecting store operations.
Your work will involve direct collaboration with
cross-functional teams, including store operations, IT infrastructure, network
teams, and external vendors. Assignments may include supporting the rollout of
new POS features, system enhancements, deployment of new store technologies,
and providing hands-on support for break/fix scenarios. Timely incident
resolution and root cause analysis will be a critical part of your
responsibilities.
Systems Administration, Monitoring, and Maintenance - 50%
- Responsible
for daily checks of supported systems and software, ensuring the systems
are getting backed up properly, applying operating system updates, and
configuration changes.
- Responsible
for installing and configuring new hardware and software on supported
systems.
- Responsible
for documenting the configuration of supported systems.
- Responsible
for the security and compliance of supported systems.
- Responsible
for adding/deleting/creating/modifying user account information, resetting
passwords, etc. on supported systems.
- Answers
technical queries about and troubleshoots any reported problems with
supported systems.
- Utilize
PowerShell scripting to automate administrative tasks, streamline system
configurations, and improve operational efficiency across Windows-based
environments.
Retail Operations Support - 20%
- Interface
directly with users to resolve communications issues with Virginia ABC
Registers, Licensee Workstations, and Servers.
- Utilize
administrative tools to help assist users with software issues.
- Implement
security procedures and tools to ensure rigorous security measures are in
place.
- Interface
indirectly with third-party vendors to replace failed hardware after
thorough troubleshooting.
- Ensure
that Client Services processes and procedures are followed, and
resolutions are thoroughly documented.
- Perform
follow-up calls and/or email to clients to ensure excellent customer
service.
- Configure
the operating system settings and POS software settings for the registers,
licensee workstations, and servers in the retail environment.
Application Support - 30%
- Responsible
for the configuration, administration and support of the software that
runs the retail environment (GKOmniPOS).
- Responsible
for configuration, administration, and support of the retail environment
wireless infrastructure.
- Responsible
for the configuration, administration and support of the retail
infrastructure Active Directory Domain and Certificate Services (Windows
Server 2019).
- Ability
to work with vendors in the event of new application builds being
available.
- Identify
potential risk within the current environment and work with vendors and
other lines of business to remediate.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| exp w/Powershell | Required | 5.0 | Years |
| exp w/Scripting | Required | 5.0 | Years |
| exp w/Windows 10 Administration, Configuration, Patching | Required | 5.0 | Years |
| exp w/Networking | Highly desired | 3.0 | Years |
| exp w/SaaS Background | Nice to have | 6.0 | Months |
| exp w/POS (Point of Service) | Nice to have | 6.0 | Months |
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.