Support Services Program Manager

Job Details:

Title: Support Services Program Manager

Duration: 3+ years with a highly possible extension

Location: Baton Rouge, Louisiana (Onsite)

Scope of work:

*) Develop and implement a continuous education and improvement plan for junior and senior application developers.

*) Research and evaluate new application development technologies and trends.

*) Assess the viability of new technologies by incorporating into identified proof-of-concept applications.

*) Provide day-to-day project management support for assigned applications.

*) Monitor project progress, identify potential issues, and implement corrective actions.

*) Establish and implement application development standards to ensure consistency and quality.

*) Provide training to staff on new technologies and development methodologies.

Experience in the following areas are mandatory:

*) Strong knowledge of project management methodologies.

*) Practical experience in the software development life cycle.

*) Strong familiarity with project modification processes.

*) Experience in evaluating new technologies for best Return on Investment (ROI).

*) Skilled in managing organizational change, overcoming resistance, and driving adoption of new technologies and processes.

*) Can effectively communicate technical information to both technical and non-technical audiences.

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

*) Experience with project management tools.

*) Experience in mentoring or coaching team members.

*) Agile methodologies certifications.

*) CompTIA certifications.