Archival Tech Lead W2 Hybrid Contract

Role: Archival Tech Lead

Location: HYBRID position requiring 2 in-office days at local client office per week

Duration: 12 months

W2 Contract only

• Proposed coverage time will be 7am central to 5pm central. No monitoring required between 5pm central to 7am central
• java/mule/salesforce working directly with some of our tech leads for KT and they would also work directly with SRE.
• Review and prioritize incident tickets with Product Owner and Scrum Master
• Collaborate with Product Owners and PDMs in 3-in-a-Box calls to align on incident prioritization and solutions
• Work with offshore teams to triage incidents and ensure timely resolution
• Monitor and respond to SRE reports and alerts
• Examine incident tickets for business impact and conduct initial bug triage
• Evaluates tech currency items to ensure alignment with CDS teams
• Approve peer reviews for incident resolutions and support documentation
• Prepare and review implementation and backout plans for production changes
• Collect details and prepare standard runbooks for repeatable production support tasks
• Develop and maintain process flow and business documentation
• 5+ years experience required

Required Qualifications:

• Demonstrated experience in software and application administration.
• Strong technical proficiency in the installation, configuration, troubleshooting, and ongoing support of software applications.
• Advanced scripting capabilities, with a focus on PowerShell and Perl.
• Familiarity with archival or surveillance-related applications.
• Experience working with cloud-based applications and infrastructure.
• Extensive open system archival and SaaS system restful API integrations experience