Overview
Skills
Job Details
Job Details:
Senior Servicenow developer
Remote, USA
Contract (W2)
11+ Years
Role Overview:
We are seeking a highly skilled and experienced Senior ServiceNow Developer to lead the integration of AI driven conversational platforms particularly Move works into our ServiceNow ecosystem This role will focus on enhancing automation user experience and operational efficiency across ITSM HRSD and CSM modules
Key Responsibilities:
Lead the integration of Move works with ServiceNow using Openframe Knowledge API and Virtual Agent frameworks
Configure and validate conversational flows widgets and role based access controls
Develop and maintain Service Portals Catalog Items Scoped Applications and Mobile Experiences
Automate workflows using Flow Designer and Integration Hub
Collaborate with cross functional teams to align AI capabilities with business needs
Design dashboards and analytics using Performance Analytics and App Engine Studio
Ensure seamless interoperability between ServiceNow and enterprise systems
Required Skills:
5 years of experience in ServiceNow development and administration
Strong proficiency in ServiceNow modules ITSM HRSD CSM CMDB
Proven experience integrating AI platforms like Move works or Microsoft Copilot with ServiceNow Expertise in portal development and scoped applications
Familiarity with plugin configuration Openframe Knowledge API Customer Service Management Experience with App Engine Studio Flow Designer and Virtual Agent
Preferred Qualifications:
Certified ServiceNow Developer or Technical Architect
Experience with conversational AI platforms Move works Copilot Now Assist
Exposure to Agile methodologies and DevOps practices
Strong communication and stakeholder management skills