Overview
On Site
Full Time
Skills
MI
Marketing Intelligence
Workflow
Reporting
Data Analysis
Management
Network
Firewall
Testing
Statistics
Acquisition
Technical Writing
Forms
Inventory
FactSet
Bloomberg
Market Analysis
Finance
Wealth Management
Applied Mathematics
Business Administration
Collaboration
Expect
Accountability
SAP BASIS
Job Details
Job Description
Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: St, Petersburg, FL (preferred location); Memphis, TN; or Southfield, MI.
Job Summary:
The Technical Analyst role within Market Data Services is responsible for the many technical & operational aspects of the Market Data environment at Raymond James. The role requires close interaction with Raymond James users to provide advice and guidance pertaining to Market Data products and services in use and working with business units and teams regarding technical and operational support. You will be engaged in the support of Market Data applications/data feeds and users, using your technical & financial workflow knowledge to resolve queries, and will participate in and assist with strategic initiatives to optimize the use of related services.
Responsibilities:
Skills:
Licenses/Certifications:
Education
Bachelor's: Applied Mathematics, Bachelor's: Business Administration, High School (HS) (Required)
Work Experience
General Experience - 7 to 12 months
Certifications
Travel
Less than 25%
Workstyle
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
#LI-NM1
Note: This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: St, Petersburg, FL (preferred location); Memphis, TN; or Southfield, MI.
Job Summary:
The Technical Analyst role within Market Data Services is responsible for the many technical & operational aspects of the Market Data environment at Raymond James. The role requires close interaction with Raymond James users to provide advice and guidance pertaining to Market Data products and services in use and working with business units and teams regarding technical and operational support. You will be engaged in the support of Market Data applications/data feeds and users, using your technical & financial workflow knowledge to resolve queries, and will participate in and assist with strategic initiatives to optimize the use of related services.
Responsibilities:
- Assist with Market Data management, general administration, reporting activities and data analysis.
- Customer focused, able to assist and guide Raymond James users with issues, questions and advice regarding market data applications.
- Assist with or resolve incidents escalated to Market Data Services team, and engage relevant teams (internally and externally) as needed to provide resolution in a timely manner.
- Be a technical resource for Market Data products & services and be responsible for assisting with and managing upgrades to vendor desktop applications / network changes (e.g. firewall changes) / other configuration changes.
- Testing vendor product version upgrades & provide feedback regarding functionality & suitability, etc.
- Monitor for vendor outages that may affect applications in use and communicate to internal teams as appropriate. Asist with post-incident activities.
- Review support statistics, incident reports and usage analysis to monitor issues and trends and improve all aspects of support.
- Assist with project functions during rollouts, upgrades, acquisitions etc.
- Own technical documentation for related services, including ensuring internal websites are up to date for products & services, and Knowledge Documents & forms are accurate.
- Assist with Market Data user and application inventory through Optimize Spend (OS) tool.
- Build and maintain strong relations with Market Data providers and business partners, and develop an understanding of services and capabilities offered in order to gauge optimal use of data and products.
- Understand, interpret and define business partner requirements related to Market Data services in order to provide suitable advice and guidance.
- Effectively interact with stakeholders, and other operational and technology teams to assist with the delivery and implementation of solutions.
- Monitor & participate in Market Data activities and events to maintain knowledge of the industry.
- Perform other duties and responsibilities as assigned.
Skills:
- Ideally one (1) to two (2) years of relevant experience is preferred.
- Experience working with Market Data Vendor applications such as FactSet, Eikon/Workspace, Bloomberg, Morningstar etc. in addition to knowledge of vendors, exchanges and Index providers is preferred.
- Customer focused to directly communicate, assist and guide Raymond James users with issues, questions and advice regarding market data applications.
- Knowledge of Optimize Spend (OS) or an equivalent tool is beneficial but not required.
- Knowledge of the financial markets and in particular the Wealth Management space is a significant benefit.
Licenses/Certifications:
- None required.
Education
Bachelor's: Applied Mathematics, Bachelor's: Business Administration, High School (HS) (Required)
Work Experience
General Experience - 7 to 12 months
Certifications
Travel
Less than 25%
Workstyle
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
#LI-NM1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.