Salesforce And Agentforce Tech Analyst

  • New York City, NY
  • Posted 2 days ago | Updated 1 day ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)

Skills

Analytical Skill
Change Management
Collaboration
Communication
Documentation
Process Flow
Quality Assurance
Records Management
Regulatory Compliance

Job Details

We are looking for Salesforce And Agentforce Tech Analyst for our client in New York City, NY
Job Title: Salesforce And Agentforce Tech Analyst
Job Location: New York City, NY
Job Type: Contract
Job Description:
Pay Range: $65hr - $70hr
Responsibilities:
  • Elicit and document requirements process flows and user stories for RM Central.
  • Partner with Salesforce developers and QA to drive solution delivery and testing readiness.
  • Monitor production triage incidents and coordinate rootcause analysis and fixes.
  • Maintain knowledge artifacts SOPs and configuration documentation.
  • Support release planning change management and stakeholder communications.
Required Skills Experience:
  • 5 years in technologybusiness analysis roles.
  • Working knowledge of Salesforce and RM Central workflows.
  • Strong analytical mindset with excellent communication and coordination.
  • Insurancefinancial services experience preferred familiarity with compliance.
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