ERP Technical Services Manager

  • Hampton, NJ
  • Posted 5 hours ago | Updated 5 hours ago

Overview

On Site
Depends on Experience
Full Time

Skills

ERP Technical Services Manager

Job Details

  • Lead the technical strategy, administration, and support for the ERP environment, with a focus on Microsoft Dynamics 365 F&O.

  • Manage a team of ERP analysts, developers, and administrators to ensure timely and effective support for system users.

  • Oversee ERP integrations with other enterprise systems (e.g., payroll, asset management, procurement, budgeting, HRIS).

  • Develop and enforce change control, configuration management, and security protocols for the ERP system.

  • Ensure ERP system compliance with FTA, NTD, and other regulatory reporting and audit requirements.

  • Collaborate with functional leads to identify and prioritize system enhancements, business process improvements, and technical upgrades.

  • Coordinate system upgrades, patches, and release management, minimizing disruptions to daily operations.

  • Work with external vendors, consultants, and Microsoft support to resolve technical issues and manage service contracts.

  • Develop technical documentation, SOPs, and user training programs.

  • Monitor ERP performance, usage, and risk, implementing data integrity and disaster recovery practices.

  • Participate in budget planning and vendor contract negotiations related to ERP infrastructure and services.

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