Senior ITIL Subject Matter Expert (SME)

    • Peraton
  • Fort Huachuca, AZ
  • Posted 60+ days ago | Updated 10 hours ago

Overview

On Site
USD 146,000.00 - 234,000.00 per year
Full Time

Skills

Leadership
Nexus
Adobe AIR
SAFE
Performance analysis
System administration
Network
Continuous improvement
Root cause analysis
CSI
Documentation
Training
Knowledge transfer
Strategy
Data
Reporting
Security clearance
Business analytics
Business analysis
Mergers and acquisitions
IT infrastructure
DoD
Information assurance
ITIL
SCA
Insurance
Financing

Job Details

About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities

Responsibilities include, but are not limited to:

Applies ITIL experience in performance analysis and development of existing processes, procedures and methods to promote effective business and systems operations through standardization, improvement, simplification and discontinuance
Provides ITIL subject matter expertise to develop, improve, integrate, measure, and report on operational processes throughout network
Leverages expertise in the identification, development, implementation, and monitoring of Continual Service Improvement (CSI) and Continuous Process Improvement (CPI) opportunities and initiatives
Performs Root Cause Analysis (RCA) and creates RCA reports to document lessons learned and CSI / CPI opportunities
Applies best business practices to assess, develop, maintain, and update ITIL infrastructure documentation
Provides ITIL training and facilitate knowledge transfer among Contractor and Government personnel
Recommends vision, strategy, and goals for each process to the Government. Recommend, for Government approval, and track an objective measurement structure to evaluate the current state of each process
Identifies and recommends improvement actions
Gathers, processes, and analyzes the process data used to report information to the Program Manager
Manages small to large projects in a cross-functional environment

Qualifications

Basic Qualifications:

Active Secret Clearance
Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
Information Technology Infrastructure Library Manager's Expert Certificate or higher
Possess DoD 8570.01-M Information Assurance Technician (IAT) Level II Baseline Certification
Must posses an active, OR have the ability to obtain within 90 days of hire date, an ITIL Foundations Certification

#FortHuachuca

Target Salary Range

$146,000 - $234,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO
An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Paid Time-Off and Holidays
Retirement
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care
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