Senior Information Technology Infrastructure Library (ITIL) Administrator

    • Peraton
  • Fort Huachuca, AZ
  • Posted 50 days ago | Updated 6 hours ago


On Site
USD 146,000.00 - 234,000.00 per year
Full Time


IT infrastructure
Continuous improvement
Root cause analysis
Performance analysis
System administration
Knowledge transfer
Information assurance
Adobe AIR
Security clearance
Business analytics
Mergers and acquisitions

Job Details

About Peraton
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit to learn how we're keeping people around the world safe and secure.

Responsibilities include, but are not limited to:

Applies ITIL experience in performance analysis and development of existing processes, procedures and methods to promote effective business and systems operations through standardization, improvement, simplification and discontinuance
Provides ITIL subject matter expertise to develop, improve, integrate, measure, and report on operational processes throughout network
Leverages expertise in the identification, development, implementation, and monitoring of Continual Service Improvement (CSI) and Continuous Process Improvement (CPI) opportunities and initiatives
Performs Root Cause Analysis (RCA) and creates RCA reports to document lessons learned and CSI / CPI opportunities
Applies best business practices to assess, develop, maintain, and update ITIL infrastructure documentation
Provides ITIL training and facilitate knowledge transfer among Contractor and Government personnel
Recommends vision, strategy, and goals for each process to the Government. Recommend, for Government approval, and track an objective measurement structure to evaluate the current state of each process
Identifies and recommends improvement actions
Gathers, processes, and analyzes the process data used to report information to the Program Manager
Manages small to large projects in a cross-functional environment


Basic Qualifications:

Active Secret Clearance
Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD
Information Technology Infrastructure Library Manager's Expert Certificate or higher
Possess DoD 8570.01-M Information Assurance Technician (IAT) Level II Baseline Certification
Must posses an active, OR have the ability to obtain within 90 days of hire date, an ITIL Foundations Certification


Target Salary Range

$146,000 - $234,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

An Equal Opportunity Employer including Disability/Veteran.

Our Values

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

Paid Time-Off and Holidays
Life & Disability Insurance
Career Development
Tuition Assistance and Student Loan Financing
Paid Parental Leave
Additional Benefits
Medical, Dental, & Vision Care