Project Manager / Service Delivery Lead

• Location: Miami, FL
• # of Positions: 1
• Eligibility: Open
• Client Name / Domain: TELCO
• Bill Rate: $?? per hour
• Employment Mode: Contract / Corp-to-Corp
• Contract Duration: 12+ mos. Contract
• Experience: 15+ years
• Skills: PMP, PMI, Agile, SAFe, Scrum, Agile Delivery, Onshore, Ofshore, KANBAN

The Ask? Client is looking for an experienced Project Manager / Service Delivery Lead responsible for the day-to-day support of technical operations and collaborating, guiding, and assisting in the delivery of new functionality. Lead Agile teams in the development of business-critical applications while overseeing IT operations, infrastructure management. The role requires strong leadership in Agile software development, experience managing external development partners, and expertise in transitioning development from an onshore to an offshore managed services model.

Skills and Experience_

• Proven experience in leading Agile delivery teams within a technology-driven organization.
• Experience working with external development partners and managing vendor relationships.
• Demonstrated success in transitioning development from an onshore to an offshore managed services model.
• Strong understanding of Agile frameworks (Scrum, SAFe, Kanban) and modern software development practices.
• Experience in managing IT operations, infrastructure, and DevOps environments.
• Strong leadership skills with the ability to mentor and develop high-performing teams.
• Excellent stakeholder management skills, with the ability to align technical strategies with business objectives.

Responsibilities_

Lead Agile teams in the development of business-critical applications while overseeing IT operations, infrastructure management. The role requires strong leadership in Agile software development, experience managing external development partners, and expertise in transitioning development from an onshore to an offshore managed services model.

• Drive operational excellence, ensure efficient and high-quality project delivery, and align technology initiatives with business objectives.
• Lead cross-functional Agile teams comprising developers, testers, scrum masters, and business analysts to deliver high-value business applications.
• Define and implement Agile best practices (Scrum, SAFe, Kanban) to ensure efficient, high-quality software delivery.
• Foster a culture of continuous improvement, collaboration, and accountability within the teams.
• Align technology delivery with business goals, ensuring timely and efficient execution of projects.
• Manage relationships with external development partners, ensuring alignment with business needs and technical requirements.
• Oversee vendor performance, contract negotiations, and service-level agreements to drive value from external partnerships.
• Lead the transition of development activities from an onshore model to an offshore managed services model, ensuring minimal disruption and optimal efficiency.
• Define and implement governance frameworks to manage offshore teams effectively, ensuring quality, productivity, and continuous improvement.

RESPONDENTS [ please read carefully ]

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.

ABOUT US (Equal Opportunity Employer)

At TP USA we are proud to celebrate diversity of people for the benefit of our employees, our products, and the global community we all belong to. It is the policy of TP USA Inc., and its subsidiaries, to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination on the basis of age, race, color, sex, sexual orientation, gender identity, national origin, ancestry, medical condition, disability, marital status, religious or political preferences or union affiliation.