Insurance Business Analyst - Long-Term Care Insurance domain

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

The Business Analyst will be responsible for analyzing, designing, and implementing Long-Term Care solutions plan. This role requires in-depth knowledge of Long-Term Care solutions, data analysis, and project management to ensure the effective administration of retirement programs, compliance with federal regulations, and enhancement of participant experience.

Additional Information*

The base salary for this position will vary based on geography and other factors.

In accordance with law, the base salary for this role if filled within Piscataway, New Jersey is $110k-$1250/year & benefits (see below).

The Role

Responsibilities:

• Collect, analyze, and document comprehensive business and functional requirements, including wireframes, workflows, business rules, and use cases.
• Create and maintain UML diagrams to visually represent systems, workflows, and processes.
• Develop and maintain a data dictionary by mapping front-end screen elements to backend database tables and columns.
• Collaborate with development teams to understand the existing application infrastructure and system architecture, and document the associated non-functional requirements.
• Support QA activities by contributing to the creation and refinement of test plans and detailed test cases.
• Collaborate with project stakeholders and business units to identify, track, and resolve issues throughout the project lifecycle and in ongoing operations.
• Build and maintain strong working relationships with IT and business teams to drive project success.
• Monitor data quality issues, conduct impact assessments, and identify critical business processes affected.
• Work within Agile environments (preferably Scrum), partnering closely with development and QA teams to deliver accurate and effective solutions.

Requirements:

• 10+ years of experience as a Business Analyst within the Insurance domain.
• Strong preference for candidates with hands-on experience in Long Term Care Insurance.
• Demonstrated ability to analyze complex business needs and translate them into clear, actionable technical specifications.
• Proficient in SQL, with proven experience writing and optimizing complex queries.
• Exceptional communication and interpersonal skills; effective in working with both technical and non-technical stakeholders.
• Self-driven and able to work independently as well as collaboratively within cross-functional teams.
• Hands-on experience working in Agile Scrum environments.
• Strong organizational and multitasking abilities; capable of managing multiple priorities and projects simultaneously.
• Proficient in Microsoft Office Suite, including Excel, MS Project, Visio, Word, and PowerPoint.

Preferred, but not required:

• Experience in the financial services industry, with a strong emphasis on the Insurance domain.
• Proven ability to manage stakeholders effectively, with a high level of professionalism and a solution-focused mindset.
• Comfortable operating in data-centric environments, with the ability to analyze, interpret, and act on complex data sets.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.