IT Operations Specialist

IT OPERATIONS SPECIALIST - REMOTE
We are seeking a proactive and analytical IT Operations Specialist to support our client's operations team. This role is essential for ensuring smooth day-to-day IT operations while primary engineers focus on architecture and migration projects. The ideal candidate will have experience in MS Teams Administration, PowerShell scripting, and Active Directory and Exchange. Excellent communication skills are required.

Responsibilities:

• Manage and support MS Teams and Voice services.


• Develop and maintain PowerShell scripts to automate and streamline IT processes.


• Active Directory/Azure AD:


• Handle new hire setups, basic troubleshooting of escalated issues, and other operational tasks.


• Work closely with the primary engineering team to ensure seamless operations.


• Apply critical thinking and analytical skills to resolve IT issues efficiently.


• Maintain clear and effective communication with team members and stakeholders.

Requirements:

• 3+ years of progressive experience in an IT operations role in an enterprise environment.


• Strong in MS Teams Administration and Voice services.


• Good scripting skills with PowerShell.


• Solid understanding and experience with Active Directory and Azure AD.


• Experience with Exchange Administration.


• Soft Skills:


• Self-starter with minimal need for oversight.


• Strong analytical mindset and critical thinking abilities.


• Excellent communication skills.


• Proven experience in IT operations.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>