Overview
On Site
Contract - W2
Skills
IT Management
Digital Media
Technical Support
Streaming
Content Management
Management
Video
Media
Storage
Podcast
Brand
Legal
Logistics
Scheduling
Editing
Meta-data Management
Systems Analysis
Tier 2
Microsoft
Microsoft Office
Impact Analysis
Information Assurance
Information Architecture
Usability
Application Development
C#
ASP.NET
Marketing
Cloud Computing
Application Support
IoT
OTC
Microsoft Power BI
Dashboard
Reporting
Application Lifecycle Management
DLP
Business Systems
.NET
Workflow
Auditing
Regulatory Compliance
End-user Training
Project Coordination
Documentation
Technical Drafting
Change Management
Performance Metrics
Audiovisual
AV
IT Service Management
Knowledge Transfer
Onboarding
Backup Administration
Training
Finance
Procurement
Communication
Collaboration
Accessibility
Job Details
Short Description:
The
Application Systems Analyst/Programmer Senior serves as a technical lead
supporting enterprise-wide systems, AV infrastructure, digital media, modern
collaboration platforms, and custom application development.
Complete Description:
The role ensures continuity of mission-critical services,
optimizes content and collaboration workflows, and partners across the agency
to deliver secure, reliable, and accessible technology solutions.
Duties and Responsibilities
AV & Digital Media Systems Support
- Manage
and maintain AV infrastructure including Tricaster, Live Call Connect,
IVGA streaming tools, and conference room equipment.
- Provide
live-event support (setup, monitoring, troubleshooting) for streaming,
recording, and remote speaker integration.
- Coordinate
with AV/platform vendors (e.g., Diversified, Telestream) for quotes,
renewals, upgrades, and escalations.
- Manage
AV scheduling, setup, and support for internal and external meetings.
Video Content Management
- Oversee
manual downloads and archival of VODs from Pividal ahead of
decommissioning deadlines.
- Maintain
the Pividal environment and coordinate the transition to the
vendor's new environment post-January, including connectivity, access,
retention, and governance workflows.
- Tune
and prepare video files (transcoding/metadata/quality checks) before
upload to the new environment to ensure compatibility, performance, and
accessibility.
- Organize
and catalog media for long-term storage and retrieval; document content
lifecycle processes.
- Podcast
creation and support: produce, edit, and upload podcasts;
maintain feeds/metadata; ensure brand, legal, and accessibility
compliance.
Webinar Coordination & Support
- Coordinate
webinar logistics (scheduling, platform setup, dry runs, live moderation)
and ensure consistent audio/video quality.
- Edit
and publish recordings to designated platforms; confirm accessibility
standards, metadata, and retention.
Application & Systems Analysis
- Provide
Tier 2/3 support and administration for SharePoint, Microsoft
Teams, and Microsoft 365 (O365) services.
- Develop
and maintain SharePoint sites (IA, lists/libraries, pages,
permissions, governance); troubleshoot SharePoint issues and
optimize performance/usability.
- .NET
application development (C#/ASP.NET) to build and support internal
tools, integrations, and services.
- Support
Marketing Cloud operations (campaign setup, user onboarding, data
governance, integrations).
- Provide
agency-wide application support across commonly utilized platforms,
coordinating resolution with IOT/OTC and vendors.
Automation & Platform Development
- Power
Platform development: design, build, and maintain Power Apps, Power
Automate flows, and Power BI reports/dashboards to streamline
operations and reporting.
- Establish
governance, ALM practices, environment strategies, and data loss
prevention (DLP) policies for Power Platform solutions.
- Integrate
Power Platform with SharePoint, M365, and line-of-business systems using connectors
and custom APIs.
Electronic Signature & Workflow
- DocuSign
support: administer envelopes, templates, user permissions, and
integrations (e.g., SharePoint/.NET/Power Automate).
- Design
end-to-end eSignature workflows with audit trails, retention, and
compliance alignment; provide user training and documentation.
Project Coordination & Documentation
- Support
procurement/contract activities (SPR drafting, PO tracking), vendor
engagement, and change management.
- Maintain
SOPs, architecture diagrams, runbooks, and performance metrics for AV and
IT services.
- Coordinate
knowledge transfer and onboarding for backups/new hires; contribute to
training materials.
Cross-Functional Collaboration
- Partner
with program divisions, Finance, and Procurement to align technology
solutions with operational needs.
- Facilitate
communication between technical teams and end-users; drive adoption of
collaboration platforms and automation.
- Participate
in agency planning and governance forums; propose improvements to service
reliability, accessibility, and security.
The
Application Systems Analyst/Programmer Senior serves as a technical lead
supporting enterprise-wide systems, AV infrastructure, digital media, modern
collaboration platforms, and custom application development.
Complete Description:
The role ensures continuity of mission-critical services,
optimizes content and collaboration workflows, and partners across the agency
to deliver secure, reliable, and accessible technology solutions.
Duties and Responsibilities
AV & Digital Media Systems Support
- Manage
and maintain AV infrastructure including Tricaster, Live Call Connect,
IVGA streaming tools, and conference room equipment.
- Provide
live-event support (setup, monitoring, troubleshooting) for streaming,
recording, and remote speaker integration.
- Coordinate
with AV/platform vendors (e.g., Diversified, Telestream) for quotes,
renewals, upgrades, and escalations.
- Manage
AV scheduling, setup, and support for internal and external meetings.
Video Content Management
- Oversee
manual downloads and archival of VODs from Pividal ahead of
decommissioning deadlines.
- Maintain
the Pividal environment and coordinate the transition to the
vendor's new environment post-January, including connectivity, access,
retention, and governance workflows.
- Tune
and prepare video files (transcoding/metadata/quality checks) before
upload to the new environment to ensure compatibility, performance, and
accessibility.
- Organize
and catalog media for long-term storage and retrieval; document content
lifecycle processes.
- Podcast
creation and support: produce, edit, and upload podcasts;
maintain feeds/metadata; ensure brand, legal, and accessibility
compliance.
Webinar Coordination & Support
- Coordinate
webinar logistics (scheduling, platform setup, dry runs, live moderation)
and ensure consistent audio/video quality.
- Edit
and publish recordings to designated platforms; confirm accessibility
standards, metadata, and retention.
Application & Systems Analysis
- Provide
Tier 2/3 support and administration for SharePoint, Microsoft
Teams, and Microsoft 365 (O365) services.
- Develop
and maintain SharePoint sites (IA, lists/libraries, pages,
permissions, governance); troubleshoot SharePoint issues and
optimize performance/usability.
- .NET
application development (C#/ASP.NET) to build and support internal
tools, integrations, and services.
- Support
Marketing Cloud operations (campaign setup, user onboarding, data
governance, integrations).
- Provide
agency-wide application support across commonly utilized platforms,
coordinating resolution with IOT/OTC and vendors.
Automation & Platform Development
- Power
Platform development: design, build, and maintain Power Apps, Power
Automate flows, and Power BI reports/dashboards to streamline
operations and reporting.
- Establish
governance, ALM practices, environment strategies, and data loss
prevention (DLP) policies for Power Platform solutions.
- Integrate
Power Platform with SharePoint, M365, and line-of-business systems using connectors
and custom APIs.
Electronic Signature & Workflow
- DocuSign
support: administer envelopes, templates, user permissions, and
integrations (e.g., SharePoint/.NET/Power Automate).
- Design
end-to-end eSignature workflows with audit trails, retention, and
compliance alignment; provide user training and documentation.
Project Coordination & Documentation
- Support
procurement/contract activities (SPR drafting, PO tracking), vendor
engagement, and change management.
- Maintain
SOPs, architecture diagrams, runbooks, and performance metrics for AV and
IT services.
- Coordinate
knowledge transfer and onboarding for backups/new hires; contribute to
training materials.
Cross-Functional Collaboration
- Partner
with program divisions, Finance, and Procurement to align technology
solutions with operational needs.
- Facilitate
communication between technical teams and end-users; drive adoption of
collaboration platforms and automation.
- Participate
in agency planning and governance forums; propose improvements to service
reliability, accessibility, and security.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.