Overview
On Site
Depends on Experience
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Skills
Active Directory
CompTIA
Help Desk
MSP
Microsoft
Microsoft Office
Microsoft Windows
Remote Support
Computer Networking
Job Details
Job Title : Support Technician
Job Location : Manhattan, NY
Job duration : 6 months contract to Hire
Job Description :
- 1-2 years of experience in a desktop support or help desk role (MSP experience a plus).
- Familiarity with server and networking equipment
- Strong knowledge of Windows 10/11, Office 365, and general desktop hardware troubleshooting.
- Familiarity with Active Directory, remote support tools, and ticketing systems (e.g., ConnectWise, Autotask).
- Excellent communication and customer service skills.
- Ability to diagnose and resolve technical issues quickly and effectively.
- A+ or similar technical certifications (CompTIA, Microsoft, etc.) preferred.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Must be punctual, dependable, and maintain a professional appearance and demeanor.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.