Overview
Skills
Job Details
Network Monitoring Engineer
Remote.
Systems Engineer Network Operations & Monitoring
Summary:
Experienced Systems Engineer within the Network Operations Team, with a strong focus on application and infrastructure monitoring, as well as expertise in network and voice technologies. Actively involved in engineering and operational aspects of enterprise monitoring solutions, with a proven track record in time-bound, cross-functional projects, including return-to-office initiatives and disaster recovery planning.
Key Responsibilities & Projects:
- Monitoring Solutions:
- Managing end-to-end implementation and optimization of ThousandEyes (Endpoint Agent & Point Agent) and SolarWinds for proactive application and network monitoring.
- Developing and tuning alert policies, thresholds, and in-office population monitoring for increased visibility into user experience.
- Running pilot programs for Thousand Eyes deployment by September, followed by evaluations and retests for scale deployment.
- Network & Voice Expertise:
- Working across network and voice domains to ensure seamless connectivity and performance.
- Supporting hybrid infrastructure with a focus on redundancy, uptime, and real-time issue detection.
- Operational Engineering:
- Bridging operations and engineering by setting up monitoring frameworks, refining policy configurations, and improving alerting mechanisms.
- Engaging in disaster recovery support, emphasizing failover testing, redundancy validation, and operational continuity.
- Project Work:
- Contributing to strategic projects like the Return to Office initiative, ensuring robust network and application performance for on-site employees.
Skills & Tools:
- Monitoring: ThousandEyes (Endpoint & Point Agents), SolarWinds
- Networking: Routing/Switching, VoIP, WAN/LAN
- Disaster Recovery, Redundancy Planning
- Alerting Policies & Incident Response
- Application Performance & Network Visibility
- Cross-functional Collaboration with Network, Voice, and Infrastructure Team
Certifications:
Any of the below 2 certifications preferred.
CCNA, CCNP, Cisco Certified DevNet Associate, Cisco Certified CyberOps Associate,
Cisco Certified Specialist in Enterprise Network Core Technologies.