Overview
On Site
Depends on Experience
Full Time
Skills
Customer Service
Leading Team
call center
Job Details
Role: Customer Service Lead
Location: Charleston, WV
Duration: Full Time
Skills Required:
- Proven experience as call center lead or similar position
- Experience in customer service is required
- Knowledge of performance evaluation and customer service metrics.
- Experience taking responsibility and ownership of stakeholders and projects.
- Strong documentation and organization skills.
- Outstanding communication and interpersonal skills
- Excellent organizational and leadership skills with a problem-solving ability
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