Modern Workplace Engineer

Key Responsibilities:

• Research, develop, and deploy solutions around Modern Workplace Technologies (Microsoft Intune family)

• Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, BitLocker, Windows Hello for Business etc.

• Administering the iOS/Android/Mac OS applications in Intune MDM tool offered by Microsoft

• Develop and review concise and accurate documentation including solution designs, knowledge guides, and standard operating procedures

• Create, Maintain, Update, Deploy and Delete Intune policies

• Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc.

• Automate operational tasks using custom scripts

• Work with technology partners (Microsoft) to understand the new features/product roadmap

• Continuously evaluate new features and implement solutions to solve business/technical problems.

• Ability to read, write, and interpret business and technical documents

Technical Skills:

• Windows Operating System [Mandatory]

• Understanding of Azure AD [Mandatory]

• Understanding of Active Directory, Group Policy [Good to Have].

• Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG/CDP [Good to Have].

• Intune administration including the following services [Mandatory].

• Mobile Device Management (MDM/MAM policies)

• Deploying/Provisioning devices using Intune Autopilot Service

• Configuring and Deploying Device Configuration profiles management for Windows/MAC/Mobile Devices

• Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc.

• Configure and Deploy LOB applications (Windows, MAC, iOS, and Android).

• Azure Virtual Desktop/Windows 365 [Good to Have]

• Automation experience using PowerShell [Good to Have].

• Microsoft Defender for endpoint [Good to Have]

• Integration with Microsoft Endpoint Manager

• Security policy configuration for Microsoft Defender Firewall, Anti-virus, and ASR policies

Process Skills:

• Understanding of Incident Management, Problem Management, Root Cause Analysis, Change
  Management as per ITIL process.

Interpersonal Skills:

• Willingness and acumen to learn and adopt new technologies/enhancements

• Leadership mindset with a focus on mentoring and coaching team member

• Positive attitude towards work and team

• Effective communicator with proven ability to build trust with internal and external stakeholders

• Ability to break complex problem into pieces and approach solution.

• Ability to accept new challenges in the role.

• Ability to independently work on the complex projects related to services in with a little or no assistance from others.

• Ability to understand the business requirements thoroughly and convert those requirements into proper technical solutions to achieve the required goals.

• Able to identify the gaps in the processes and propose appropriate changes required to improvement.

• Able to identify new opportunities for technological improvements and as well optimally utilize the existing used features.