Mortgage Systems Administrator

Description

Robert Half is partnering with a well-established financial services association that supports banks and mortgage lenders across the state. They're looking to bring on a Mortgage Systems Administrator to manage and enhance key platforms like ICE Encompass, ICE Black Knight, SimpleNexus, and related systems. This role will focus on translating business needs into technical solutions, leading system improvements, and providing day-to-day support for internal teams.


Key Responsibilities:

• Design, configure, test, and implement system enhancements, business rules, workflows, and forms
• Collaborate with cross-functional teams on new projects and ongoing system improvements
• Maintain core system setup and functionality across mortgage operations
• Troubleshoot and resolve system issues, manage user access, and support end users
• Lead QA efforts and support UAT for system updates and vendor changes
• Create and maintain documentation, user guides, and internal policies
• Analyze trends and generate reports to support business operations

Requirements

Qualifications:

• 3-5 years of experience in mortgage system administration, configuration, or development
• Strong experience with ICE Encompass and/or ICE Black Knight highly preferred
• Financial services or mortgage industry background required
• Bachelor's degree preferred, or equivalent work experience
• Strong written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Familiarity with change management and cross-functional collaboration

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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