Information Support (IT) Specialist / Desktop Support

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Information Technology (IT) Specialist
desktop
support

Job Details

JOB DESCRIPTION

POSITION: Information Technology (IT) Specialist

DURATION: Long term

Client: Harris County Housing and Community Development Agency

Location: Austin TX Onsite
Diagnose and resolve technical issues with computer systems, software and hardware. Install, configure, and maintain computer systems, software and hardware Troubleshoots and resolves printing and scanning problems. Oversee the performance of computer systems. Evaluates hardware or software and recommends improvements or upgrades. Answers user inquiries regarding software or hardware operations to resolve problems. Sets up equipment for employee use; performs or ensures proper installation of cables, operating systems or appropriate software including telephone setup. Conducts computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Provides technical support, addresses questions and concerns. Performs routine maintenance on all hardware and software. Reports and tracks IT related activity and issues. Assist with network connectivity issues and maintains network infrastructure. Works with outside IT managed services vendor and software companies regarding all systems. Perform other duties as assigned.

  1. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

2

Required

Skill in troubleshooting computer software and hardware problems; Skill in the analysis of problems and the development and implementation of solutions; Skill in the analysis of problems and the development and implementation of solutions

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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