Overview
Skills
Job Details
Solicitation Reference Number: 70125071 | Working Title: Power Platform Admin | Title/Level: Product Support Analyst 3 |
Category: Technical Services, Help Desk and Operations | Full Time: 40 hrs per week |
- DESCRIPTION OF SERVICES Texas Education Agencyrequires the services of 1 Product Support Analyst 3, hereafter referred to as Candidate(s), who meets the general qualifications of Product Support Analyst 3, Technical Services, Help Desk and Operations and the specifications outlined in this document for the Texas Education Agency.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Education Agency and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Education Agency will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
Position Overview: We are seeking a highly skilled and motivated analyst to oversee the upgrade and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. The ideal candidate will have extensive experience with Co-Pilot Studio, Power BI Reporting, creating and managing Power BI Dashboards, and Power Platform Canvas app development. This role requires a proactive individual who can lead initiatives, provide technical expertise, and ensure the seamless operation of our Power Platform solutions.
Key Responsibilities:
- Manage the upgrade and troubleshooting of the Power Platform CoE toolkit.
- Provide expertise in Co-Pilot Studio to enhance and streamline development processes.
- Develop, create and manage Power BI reports and dashboards to support business intelligence needs.
- Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements.
- Collaborate with cross-functional teams to ensure the effective implementation and utilization of Power Platform solutions.
- Conduct training sessions and provide support to team members on Power Platform tools and best practices.
Job Qualifications:
- Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards, with a deep understanding of data visualization and analytics.
- Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooing issues.
- Proficiency in Co-Pilot Studio: Strong Knowledge hands-on experience with Co-Pilot studio for development and automation.
- Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps, with a focus on user experience and functionality.
- Strong understanding of Azure Services including Azure Analytics
- Strong problem-solving skills: Ability to diagnose and resolve technical issues efficiently.
- Process documentation skills: Experience in creating and maintaining detailed process documents to ensure clear and consistent workflows.
- CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
8 | Required | Hands on experience administering Microsoft 365 and Microsoft Power Platform component |
8 | Required | Experience with troubleshooting technical issues, analyzing logs and debugging software applications. |
5 | Required | Strong understanding of data visualization principles, data modeling using Power-BI |
3 | Required | Familiarity with Microsoft Azure Services, particularly Azure Active Directory |
3 | Required | Experience with Dynamic 365 for Customer Services is highly desired. |
- WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Education Agency. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. The primary work location(s) will be at 100% Remote, Work Location With-in the United States. The working position is Telework.