Job DescriptionData Analyst, Community ConnectThe Community Connect Data Analyst (CCDA) serves as a professional role model in promoting the understanding, integration, and application of information services in a healthcare setting. The CCDA acts as a liaison between Community Connect sites and Providence information services, supporting all care givers throughout the reporting spectrum in the implementation, learning, use, adoption, and optimization of reporting and analytics within Epic.The CCDA supports the analysis, implementation, evaluation, optimization, and education of reporting and analytics for Community Connect sites within Epic. The position requires team participation skills delivered in a complex, stressful environment, skilled use of reporting applications both within and outside of Epic, information services, Microsoft tools, and fundamentals of project and change management. Ability to independently work with clients, multiple IS groups, and leadership to ensure strong support in and success of each organization's reporting and analytics objectives.Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Providence welcomes virtual work for applicants who "currently" reside in one of the following States / Regions:- Alaska
- Washington
- Oregon
- Montana
- California
- Texas: Lubbock
- Texas: Levelland
- Texas: Plainview
Required qualifications:- Bachelor's Degree in Information Technology, Finance, Healthcare, or another related field of study -OR- a combination of equivalent education and experience
- Within 90 days of hire date: Epic Readiness certification or proficiency in one or more of the primary applications Analyst is supporting
- Within 1 year of hire date: Credentialed Trainer or Facilitator in one of the primary applications the Analyst is supporting or the equivalency
- 3 or more years of experience working in a position that has the same or similar primary duties working with a revenue cycle or managed care information system within a healthcare setting
- 2 or more years of experience working in an Epic environment
Preferred Qualifications:- 3 or more years of reporting and analytics experience within a healthcare setting
- 2 or more years of experience working in Epic Hyperspace
- Experienced using reporting workbench in Epic
- Experienced using SlicerDicer in Epic
- Experienced using Clarity and Cogito in Epic
- Leads engaging training sessions, both in online virtual settings and one-on-one formats, tailoring instruction to meet diverse learning needs and ensuring effective knowledge transfer
- Collaborates effectively across cross-functional teams to identify challenges, share insights, and implement strategic solutions that drive operational efficiency and achieve shared goals
- SQL & Database Management: Ability to query and manipulate data from relational databases.
- Data Visualization: Proficiency in tools like Power BI, Tableau, or Excel to present insights clearly.
- Statistical Analysis: Understanding of basic statistics to interpret trends, outliers, and patterns.
- System Integration Knowledge: Understanding how different systems (EHR, ERP, CRM) communicate and share data.
- Data Governance & Security: Awareness of HIPAA, data privacy, and compliance standards.
- Report Development: Building and maintaining reports for operational and strategic decision-making.
- Communication: Translating complex data into actionable insights for non-technical stakeholders
- Problem-Solving: Identifying root causes and proposing data-driven solutions
- Business Acumen: Understanding organizational goals and aligning analytics to support them
- Adaptability: Navigating between clinical, financial, and technical teams with ease
Salary Range by Location: - AK: Anchorage: Min: $45.14, Max: $70.07
- AK: Kodiak, Seward, Valdez: Min: $47.05, Max: $73.04
- California: Humboldt: Min: $47.05, Max: $73.04
- California: All Northern California - Except Humboldt: Min:$52.79, Max: $81.94
- California: All Southern California: Min: $47.05, Max:$73.04
- California: Bakersfield: Min: $45.14, Max: $70.07
- Montana: Except Great Falls: Min: $36.34, Max: $56.41
- Montana: Great Falls: Min: $34.43, Max: $53.44
- Oregon: Non-Portland Service Area: Min: $42.08, Max:$65.32
- Oregon: Portland Service Area: Min: $45.14, Max:$70.07
- Texas - Lubbock, Levelland, Plainview: Min: $34.43, Max:$53.44
- Washington: Western: Min: $47.05, Max: $73.04
- Washington: Southwest - Olympia, Centralia: Min: $45.14, Max:$70.07
- Washington: Clark County: Min: $45.14, Max: $70.07
- Washington: Eastern: Min: $40.16, Max: $62.35
- Washington: Southeastern: Min: $42.08, Max: $65.32
Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About UsAt Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the TeamProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
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