Lead Desktop Support Engineer

Overview

Full Time

Skills

Desktop
max
lead desktop
desktop lead
lead desktop support

Job Details

Role: Lead Desktop Support Engineer.

Location: New York, NY

Fulltime Position

Qualifications

Working knowledge of Windows 10

3+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc.

Strong troubleshooting skills

Install, configure, and troubleshoot laptops, PC's, and MAC's.

Mobile device support experience is a plus

Strong communications, troubleshooting and team playing skills

Ability to work in a fast-paced and dynamic environment

Service-Now knowledge is a plus

Great phone skills and ability to work with remote users

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