IT Division Manager, Public Safety

Loudoun County s Department of Information Technology (DIT) is seeking a dedicated and forward-thinking Public Safety Division Manager to lead critical technology initiatives in support of the County s public safety agencies. This full-time leadership position plays a vital role in coordinating with Loudoun County Fire and Rescue (LCFR), the Loudoun County Sheriff s Office (LCSO), and other stakeholders to ensure the effective delivery, integration, and support of essential public safety systems and infrastructure, including oversight of the County s radio communications team. The ideal candidate will bring a collaborative approach, strategic leadership, and subject matter expertise to manage complex projects, align technology with operational needs, and drive innovation in public safety IT.

Key Responsibilities:

Leadership in Division Operations:

• Lead all aspects of Division operations, including strategic planning, budgeting, system administration, staff supervision, and performance management.
• Ensure alignment with departmental goals and adherence to County and HR policies.

Financial Oversight and Budget Management:

• Prepare and manage the Division s annual budget, including forecasting, expenditure monitoring, and account reconciliation.
• Identify and address potential fiscal issues, ensuring compliance with countywide financial policies and practices.

Procurement and Contract Administration:

• Oversee all procurement and contract activities, including drafting RFPs, developing Board items, and advising executive leadership.
• Ensure all purchasing complies with County and state regulations, particularly for large-scale or high-impact projects.

Technology Oversight and Strategic Alignment:

• Direct implementation, maintenance, and upgrades of public safety technologies such as CAD, RMS, E-911 systems, and Motorola radio systems.
• Promote cross-agency technology consistency and ensure systems align with the County s enterprise architecture.

Stakeholder and Customer Service Engagement:

• Ensure the Division delivers professional and responsive service to internal and external stakeholders.
• Act as a point of escalation for complex service issues, facilitating timely and effective resolution.

Policy Development and Compliance:

• Provide expert guidance on public safety technologies and regulatory updates, interpreting legal and technical requirements to inform policy.
• Develop and implement procedures aligned with federal, state, and local mandates.

Innovation and Strategic Planning:

• Champion continuous improvement and innovation, creating strategic solutions to operational challenges.
• Collaborate with department leadership on future planning initiatives that impact countywide priorities and public safety readiness.

Regional Collaboration and Emergency Readiness:

• Represent the Division in multi-jurisdictional initiatives and mutual aid efforts.
• Provide leadership in emergency response environments, contributing to situational awareness and inter-agency coordination.

Position Requirements:

• Demonstrated leadership experience overseeing a division or functional area, including the development and implementation of operational and fiscal plans to meet strategic objectives.
• Proven ability to assist in the overall management of a department, including decision-making on personnel, budget, procurement, and high-level directives in the absence of the Director.
• Expertise in managing division-level budgets, including preparation, monitoring, and ensuring compliance with fiscal guidelines.
• Skilled in the development and execution of both short-term and long-term strategic plans that align with department goals and countywide initiatives.
• Experience managing programs at a senior level, including oversight of contracts and human resources functions.
• Strong ability to monitor and evaluate customer service feedback and implement service improvements based on performance analysis.
• Proven success in leading high-impact projects across diverse teams and public safety stakeholders.
• Extensive experience coordinating with public safety agencies, including Fire, Sheriff, and Emergency Management Offices.
• Ability to lead and support regional initiatives, including multi-jurisdictional collaborations and mutual aid agreements.
• Experience with real-life emergency response environments and situational awareness systems.

Technical and Regulatory Expertise:

• In-depth knowledge of public safety technology, including Motorola radio systems, E-911 systems, CAD, RMS, fire department systems, and data analytics platforms.
• Familiarity with public safety standards, regulations, and federal and state legislative requirements impacting emergency services and communications.
• Thorough knowledge of data management and information governance practices.
• Preferred certifications such as ITIL Foundation, Project Management Professional (PMP), or Certified Associate in Project Management (CAPM).
• Experience using enterprise platforms such as Microsoft SharePoint, Microsoft Teams, and ServiceNow.
• Preferred background in local government or school systems.

Analytical and Interpersonal Skills:

• Strong analytical abilities with a demonstrated capacity to research, interpret legal and technical standards, and develop effective policy and operational solutions.
• Excellent verbal and written communication skills, including the ability to present complex information clearly to various audiences.
• Ability to multitask and manage competing priorities while maintaining attention to detail.
• Competence in preparing detailed reports, managing documentation, and organizing work efficiently.
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with officials, colleagues, contractors, vendors, and the public.

Salary commensurate with experience.

Salary 104,775.08 - $199,072.67 Recruitment #25-01300

Visit our on-line employment center at for more information and to apply EOE.

Master s degree in computer science or related field; five (5) years of related work experience in operations management, network engineering, enterprise systems management, budgeting, automation, and administration including two (2) years of supervisory experience; or equivalent combination of education, experience, and certifications.

The successful candidate will undergo an extensive background and credit check, Fingerprinting and DMV check.