F5 Systems Engineer

EDUCATION/CERTIFICATIONS

• Bachelor s degree in Computer Science, MIS or related degree.

• 2 to 3+ years of relevant experience in Network or Information Security, or a combination of education, training, and experience.

• Cisco (CCNA, CCNP: Routing & Switching | Security | Voice | Data Center)

• F5 (Certified Administrator | Certified Technical Specialist)

• Palo Alto Certified Network Administrator (PCNSA)

• ForeScout Administration

• AWS Cloud / Azure Administrator certification desired

Essential Duties and Responsibilities

• Ensure Keep-The-Lights-On tasks are handled with priority and efficiency.

• F5 Load Balancing (LTM, GTM)

• Provide Tier-2 support of incidents and problem tickets.

• Collaborate and provide network security guidance to other teams as needed.

• Responsible for up-time, monitoring, reliability, stability and policy maintenance of supported systems.

• Participate in high priority calls and own problem management tasks.

• Produce and maintain current description and documentation of knowledge management, policy configuration, including tracking and documenting any changes to policies, procedures, and operational tasks.

• Ability to install new networking equipment using pre-defined instructions.

• Provide suggestions to Engineering and Architecture teams on current and emerging technologies.

• Bring technical knowledge from external sources and incorporate ideas for creating efficiencies / continuous improvement.

• Provide recommendations for Business Continuity Planning and Disaster Recovery, participate in these activities, and update and maintain network plans.

• Contribute into and own ITIL processes involving change management, audit tracking, etc.

• Promote service offerings to grow global infrastructure to meet business and technology needs.

• Be available for rotational on-call support, as required, on a 24 hour x 7 days / week basis.

• Performs other duties and responsibilities as assigned.

• LAN/WAN network technologies and related protocols.

• Firewall Technologies (NGFW, SASE)

• Knowledge of configuring and managing firewall policies, detecting threats, and troubleshooting issues.

• Understanding of security protocols (IPsec, SSL, TLS, etc)

• Experience establishing and troubleshooting IPSec Tunnels.

• SSL VPN (Global Protect, F5 BigIP Edge Client)

• SDWAN and SASE technologies (preferably Cisco Viptela and Prisma SDWAN/Access).

• Wireless networking technologies (802.11x).

• Familiar with automation, monitoring and reporting tools (Solarwinds, SevOne etc).

• Understanding of Cloud technologies (AWS, Azure, SASE, etc).

• Converged voice and data infrastructures.

• Quality of Service (QOS) design and configuration.

• TDM / IP PBX configuration (Avaya, Zoom Phone, etc)

• Common network monitoring, access control (NAC) and troubleshooting tools.

• Knowledge of service management frameworks (ITIL) desirable.

• Fundamentals of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, EIGRP, MPLS, SD-WAN and VLANs, along with their implementation and troubleshooting.

• Linux Routing using Netplan

• Linux System monitoring

• Linux Troubleshooting tools like netstat, tcpdump, curl, dig, mtr

• Knowledge of HTTP protocols (Methods, Cookies, Headers, etc.)

• TLS and certificate management

• Chromium Browser troubleshooting (Devtools, HAR files)

• Experience with packet captures (Wireshark)