Overview
On Site
Hybrid
USD 70.00 per hour
Full Time
Skills
Computer Science
Cyber Security
Information Systems
ServiceNow
Analytical Skill
Conflict Resolution
Problem Solving
Attention To Detail
FOCUS
Process Improvement
Onboarding
Enterprise Architecture
API
Scripting
Reporting
Mapping
Configuration Management
Change Control
Partnership
Operational Excellence
Hardening
System On A Chip
Collaboration
Auditing
Management
Change Management
Information Security
Documentation
Training
SaaS
Regulatory Compliance
Lifecycle Management
ITIL
Microsoft Office
CISA
ISACA
Communication
Job Details
Date Posted: 08/07/2025
Hiring Organization: Rose International
Position Number: 486675
Industry: Insurance
Job Title: Configuration Manager
Job Location: Springfield, MA, USA, 01104
Work Model: Hybrid
Work Model Details: Hybrid- coming 3 days onsite
Shift: Monday to Friday; 08:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 70.00
Max Hourly Rate($): 75.00
Must Have Skills/Attributes: Communications, ITIL, SaaS, ServiceNow
Experience Desired: Experience working in ITIL/Change Control environments (5 yrs); SaaS platform admin consoles and configuration settings (5 yrs)
Required Minimum Education: Bachelor's Degree
Required Certifications/Licenses: ITIL Foundation Certification
Preferred Certifications/Licenses: Certified Information Systems Auditor (CISA)
**C2C is not available**
Job Description
Required Education
Bachelor's degree in Computer Science, Cybersecurity, or related field.
Required License/Certification
ITIL Foundation Certification
Microsoft 365 Certified: Enterprise Administrator Expert.
Preferred License/Certification
Certified Information Systems Auditor (CISA)
Certified in Risk and Information Systems Control (CRISC).
ServiceNow Certified System Administrator (if managing ServiceNow).
Required Qualifications/Skills/Experience
In-depth knowledge of SaaS platform admin consoles and configuration settings
Understanding of configuration compliance and change management processes
Familiarity with SaaS monitoring and SSPM tools (e.g., AppOmni, Obsidian)
Experience working in ITIL/Change Control environments
Strong analytical and problem-solving skills
Excellent documentation and communication skills
Ability to work independently and with multifunctional teams
Detail-oriented with a focus on process improvement and operational excellence.
Preferred Qualifications/Skills/Experience
Experience in SaaS tenant lifecycle management (onboarding, offboarding, entitlements)
Working knowledge of enterprise architecture and integration patterns (API, webhooks)
Scripting for automation of configuration validation and reporting
Familiarity with compliance frameworks and mapping SaaS controls accordingly.
SaaS Configuration Manager Overview
As a SaaS Configuration Manager, you will be responsible for managing the configuration lifecycle of enterprise SaaS platforms, ensuring alignment with security, compliance, and business policy standards.
This role focuses on establishing configuration baselines, implementing change-control procedures, and orchestrating remediations in partnership with key stakeholders.
You will collaborate closely with platform owners, InfoSec, and Compliance teams to enforce and monitor secure configurations, maintain regulatory posture, and ensure operational excellence.
Additional responsibilities include documentation, incident support, tool integration, and providing training to application owners and administrators.
Your role is critical to driving secure, compliant, and efficient SaaS operations across the enterprise.
Job Duties
Manage SaaS configuration baselines and enforce security/compliance standards
Define and maintain SaaS hardening benchmarks using industry frameworks (e.g., CIS, NIST, SOC2)
Collaborate with platform owners to track, audit, and remediate risky configurations
Manage configuration changes via established change management processes
Coordinate with InfoSec and Compliance to ensure alignment with regulatory requirements (e.g., NYDFS)
Maintain detailed documentation on setup, policies, integrations, and changes
Support implementation and operation of tools for configuration discovery, monitoring, and alerting
Enable continuous compliance and drift detection using SSPM tools
Provide configuration insights during incidents or service disruptions
Offer training/support to application owners on secure configuration practices.
Estimated Start Date
08/25/2025
Specific Details to Call Attention To
Candidate must be experienced in SaaS platform security, compliance, and configuration lifecycle management
Familiarity with SSPM tools (AppOmni, Obsidian) is highly desired
Certifications such as ITIL, Microsoft 365 Admin Expert, and CISA/CRISC strongly preferred
The position requires strong stakeholder communication and the ability to work independently across teams
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 486675
Industry: Insurance
Job Title: Configuration Manager
Job Location: Springfield, MA, USA, 01104
Work Model: Hybrid
Work Model Details: Hybrid- coming 3 days onsite
Shift: Monday to Friday; 08:00 AM to 5:00 PM
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 5
Min Hourly Rate($): 70.00
Max Hourly Rate($): 75.00
Must Have Skills/Attributes: Communications, ITIL, SaaS, ServiceNow
Experience Desired: Experience working in ITIL/Change Control environments (5 yrs); SaaS platform admin consoles and configuration settings (5 yrs)
Required Minimum Education: Bachelor's Degree
Required Certifications/Licenses: ITIL Foundation Certification
Preferred Certifications/Licenses: Certified Information Systems Auditor (CISA)
**C2C is not available**
Job Description
Required Education
Bachelor's degree in Computer Science, Cybersecurity, or related field.
Required License/Certification
ITIL Foundation Certification
Microsoft 365 Certified: Enterprise Administrator Expert.
Preferred License/Certification
Certified Information Systems Auditor (CISA)
Certified in Risk and Information Systems Control (CRISC).
ServiceNow Certified System Administrator (if managing ServiceNow).
Required Qualifications/Skills/Experience
In-depth knowledge of SaaS platform admin consoles and configuration settings
Understanding of configuration compliance and change management processes
Familiarity with SaaS monitoring and SSPM tools (e.g., AppOmni, Obsidian)
Experience working in ITIL/Change Control environments
Strong analytical and problem-solving skills
Excellent documentation and communication skills
Ability to work independently and with multifunctional teams
Detail-oriented with a focus on process improvement and operational excellence.
Preferred Qualifications/Skills/Experience
Experience in SaaS tenant lifecycle management (onboarding, offboarding, entitlements)
Working knowledge of enterprise architecture and integration patterns (API, webhooks)
Scripting for automation of configuration validation and reporting
Familiarity with compliance frameworks and mapping SaaS controls accordingly.
SaaS Configuration Manager Overview
As a SaaS Configuration Manager, you will be responsible for managing the configuration lifecycle of enterprise SaaS platforms, ensuring alignment with security, compliance, and business policy standards.
This role focuses on establishing configuration baselines, implementing change-control procedures, and orchestrating remediations in partnership with key stakeholders.
You will collaborate closely with platform owners, InfoSec, and Compliance teams to enforce and monitor secure configurations, maintain regulatory posture, and ensure operational excellence.
Additional responsibilities include documentation, incident support, tool integration, and providing training to application owners and administrators.
Your role is critical to driving secure, compliant, and efficient SaaS operations across the enterprise.
Job Duties
Manage SaaS configuration baselines and enforce security/compliance standards
Define and maintain SaaS hardening benchmarks using industry frameworks (e.g., CIS, NIST, SOC2)
Collaborate with platform owners to track, audit, and remediate risky configurations
Manage configuration changes via established change management processes
Coordinate with InfoSec and Compliance to ensure alignment with regulatory requirements (e.g., NYDFS)
Maintain detailed documentation on setup, policies, integrations, and changes
Support implementation and operation of tools for configuration discovery, monitoring, and alerting
Enable continuous compliance and drift detection using SSPM tools
Provide configuration insights during incidents or service disruptions
Offer training/support to application owners on secure configuration practices.
Estimated Start Date
08/25/2025
Specific Details to Call Attention To
Candidate must be experienced in SaaS platform security, compliance, and configuration lifecycle management
Familiarity with SSPM tools (AppOmni, Obsidian) is highly desired
Certifications such as ITIL, Microsoft 365 Admin Expert, and CISA/CRISC strongly preferred
The position requires strong stakeholder communication and the ability to work independently across teams
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.