End User Services Architect( windows Architect) - Onsite (USCEAD only)

Title: End User Services Architect( windows Architect) - Onsite (USCEAD only)

Location: Dallas, TX, USA

Length: Long term

Restriction: W2 or C2C

Description:

**** Webcam interview; *** Long term project *** Onsite ****

Job Description:

Key Responsibilities:

• Design and develop Enterprise Architecture solutions aligned with business objectives.
• To provide solutions for IT optimization| Business Aligned IT| Enterprise architecture and roadmap creation| transformation| Business/Product acquisition & mergers and APO
• Create technical strategies for implementation and roadmaps.
• To provide solution in business transformation by participating in RFP/RFI; Due Diligence; Pre Sales support and Oversee POC
• Ensure solutions meet customers IT and Business Vision.
• To perform engagement level Delivery governance
• Leverage expertise in Microsoft 365, Azure, Citrix, and other specified technologies to drive IT optimization and business alignment.

Technical Skills Required:

• 10 + year profile
• Deep expertise in Active Directory and Entra.
• Deep expertise in Sharepoint.
• Hands-on experience on Microsoft Exchange (Email Services).
• Strong hands-on experience on Citrix VDI.
• Extensive experience on endpoint management and desktop/laptop engineering/Imaging.
• Proficiency in Microsoft Teams.
• Ability to align IT solutions with business goals.
• Effectively assist with the relationships across Service Delivery operations teams for the duration of the engagement Central point of contact for customer s business/development groups or vendors requiring assistance in resolving problems in the environment.
• Delivers ITIL (Information Technology Infrastructure Library) compliance process conformance for incident, problem and change management.
• Monitors problem, change and incident queues, enforcing compliance with capability, root cause analysis and change quality targets.
• Directs Service Delivery resources in the resolution/prevention of problems where necessary. Exposure / Experience in Project management Activities, Presenting and designing technical solutions.
• Provide consulting and/or SME scoping assistance to Solutions as needed.
• Exposure to SOWs & pricing metrics specific to Mainframe Infrastructure service delivery Provides mainframe consulting services to clients including identifying needs, designing, influencing, and implementing proposals.
• Thorough understanding of SOWs, SLAs, and Performance management Metrics Analyzing, documenting, and reporting client requirements Providing technical guidance for the one or more customers.