Overview
Remote
$60 - $70
Contract - Independent
No Travel Required
Skills
Agile
Product Ownership
Roadmaps
CRM systems
IVR platfoems
Agilemethodologies
productownership
Acqueonscampaignmanager
callcentertechnologies
dialermanagement
AcqueonDialersolutions
Twilio
Job Details
Acqueon Dialer Product Owner
Location: Remote
Duration: Long Term Contract/Permanent
Product Owner for Acqueon Dialer is responsible for managing and optimizing call center dialer solutions, ensuring seamless integration with contact center technologies like Twilio.
Key Responsibilities:
- Define and maintain the product vision and roadmap for Acqueon Dialer solutions.
- Collaborate with stakeholders to align dialing strategies with business objectives.
- Gather, analyze, and prioritize requirements from business teams and technical experts.
- Oversee the implementation and integration of Acqueon Dialer with CRM, IVR, and other systems.
- Troubleshoot and resolve technical issues related to the Acqueon platform.
- Provide ongoing support and training to call center teams for optimal usage.
- Leverage analytics and reporting tools to measure dialing campaign performance.
- Ensure compliance with regulatory requirements (e.g., TCPA, GDPR).
Preferred Qualifications:
- Experience in call center technologies and dialer management.
- Strong understanding of Agile methodologies and product ownership.
- Familiarity with CRM systems, IVR platforms, and contact center solutions.
- Hands-on experience with Acqueon s campaign manager, analytics, and reporting tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.