Business Analyst

The NC DHHS seeks a Senior Business Analyst to support the business process and requirements analysis and implementation of a statewide IT project for North Carolina State Laboratory ofPublic Health (NC SLPH).The NC Department of Health and Human Services (DHHS)is seeking a senior Business Analyst to support the business process andrequirements analysis and implementation of a statewide IT project for NorthCarolina State Laboratory of Public Health (NC SLPH).

DESCRIPTION OF WORK:

The NCSLPH is seeking to replace the current LaboratoryInformation Management System (LIMS) for their Newborn Screening program with anew Newborn Screening Program Laboratory and Follow-up Information Management System and requires the services of a senior Business Analyst role to work with the business and other stakeholders to support the business process analysis.

This senior Business Analyst role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using North Carolina Departmentof Information Technology Business Analysis Team tools and templates. The DHHS preference is to use the agile methodology for the project.

RESPONSIBILITIES:

Developa strong understanding of the functions, uses and requirements for the LabInformation Management System (LIMS)

Identifyingand documenting current and future state process workflows

Developing Documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories,Permission Matrix, Wireframes

Additional Development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagrams

Assistingin performing functional and integrated testing

Preparingand maintaining project documentation and artifacts including analysis, reportsand user documentation

Working With project manager, developers, and end-users to ensure LIMS designs meet business requirements

ProvidingUAT support, including developing test scenarios and cases using DHHSmethodology

Supporting Required system go-live activities

Documenting Gap analysis

Track Delivery and review/approval progress of each deliverable in accordance with approved Project Work Plan and RACI

AttendingPMO meetings

Employee will perform other related work as required

May require traveling in the local Raleigh area to attend meetings

KNOWLEDGE, SKILLS AND ABILITIES /COMPETENCIES:

Demonstratedexperience participating in the documentation of functional requirements and technical specifications for existing and new applications

Strong writing and communication skills

Collaboration and relationship-building with their team members and clients

Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

Ability to prepare and present oral and written documents clearly and concisely

Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

Understanding of SoftwareDevelopment Lifecycle (SDLC) concepts and process

Knowledge of and experience with IT Service Management best practices and principles

Experience withMicrosoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and MicrosoftProject

Extensive Understanding of SharePoint end user experience, sites, libraries, lists and groups

LabInformation Management System (LIMS) or other health systems experience is desired

Must Have familiarity with agile methodology, tools and frameworks, i.e. scrum,kanban

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