Business Process Optimization Lead

Business Process Optimization Lead

6-Month Contract | On Site | Santa Clara, CA

The Process Optimization Lead will lead a 6month initiative to assess, redesign, and document endtoend master data processes supporting Oracle ERP, MES, Maximo, and related systems for a medical device manufacturing organization. This role is focused on building scalable processes, governance, and SOPs not on daytoday data entry or tool configuration.

Responsibilities:

Lead discovery and currentstate assessment of master data workflows across Oracle, MES, Maximo, and document repositories

Conduct interviews of crossfunctional stakeholders (IT, Planning, Operations, Commercial) leveraging the systems

Map current processes and data flows using Microsoft Visio, identify pain points (e.g., synchronization failures, unitofmeasure issues, decentralized ownership), and perform gap analysis against best practices

Design futurestate master data processes and governance model, including ownership, approval flows, and systemofrecord definitions, with an emphasis on simplifying and centralizing responsibilities

Develop clear SOPs, process documentation, and fieldlevel standards that can be handed off to a future Data Steward or operations team

Facilitate workshops and working sessions to align stakeholders on proposed changes and decisions, providing factbased recommendations

Partner closely with the hiring manager, IT, and Operational Planning teams to prioritize improvements, validate recommendations, and ensure access to required SMEs.

Prepare and present concise status updates and final recommendations to leadership throughout the engagement

Required Qualifications:

Demonstrated experience in process improvement, business analysis, or operations excellence within a manufacturing environment

Strong process mapping and documentation skills, including use of Visio (or similar) and methods such as SIPOC or valuestream mapping

Proven ability to work in a projectbased environment

Excellent communication and stakeholdermanagement skills, with comfort navigating politically sensitive situations and reconciling competing viewpoints across multiple departments

Analytical mindset with the ability to interpret how data quality issues impact operational performance and system integrations.

Prior involvement in master data or data governance initiatives, including defining ownership, approval workflows, and quality rules.

Nice to Have Qualifications

Lean Six Sigma or Process Excellence background (e.g., Yellow/Green Belt)

Experience in medical device, pharma, or other regulated manufacturing industries

Exposure to ERP MES CMMS ecosystems (Oracle, MES tools, IBM Maximo)

Experience creating training materials and changemanagement communications to roll out new processes to operational teams.

Familiarity with document management or PLM/documentrepository tools.