Site Reliability Engineer (SRE) Architect

ROLE- Site Reliability Engineer (SRE) Architect

Experience - 15+ Years

LOCATION- REMOTE (BOSTON,MA)

Person who is architect or program manager experience.

Looking for technical hands-on knowledge. He must know how to drive the program.

Define and drive SRE standards, frameworks, and practices across the organization. Ensure SRE is embedded from the design phase. Focus: Strategy, Framework, Architecture, Governance

He should know how to catch a production issue before it happens

Must have good analytical skills

Key Responsibilities:

• Design, Implement and/or refine Service Management processes. (Monitoring, Incident, Problem, Capacity, Change & Releases and Service Level Management)
• Track system health, performance and reliability via monitoring, observability platforms, implement proactive alerting mechanisms to detect anomalies and respond swiftly to incidents.
• Act as a point of escalation for complex incidents, collaborating with senior engineers and management to ensure effective resolution.
• Establish and enforce change control and release management processes to ensure smooth and controlled deployment of system changes.
• Conduct post-incident analyses to identify root causes and implement actions to prevent recurrence and improve system resilience.
• Perform regular system testing to identify vulnerabilities and validate disaster recovery plans.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Integrate reliability practices into CI/CD pipelines to automate testing, quality assurance, and deployment processes.
• Foster a culture of collaboration between development and operations teams, promoting shared ownership and accountability for system reliability.
• Create sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives
• Continuously evaluate and enhance system reliability, scalability and performance. Identify areas for improvement and implement solutions to optimize processes and reduce manual toil.
• Define, track, and monitor SLAs/ SLOs to measure and improve system reliability.

• Collaborate with cross-functional teams to ensure scalable and adequate resource allocations and optimize cost efficiency.

Required skills and qualifications

• Bachelor s degree (or equivalent) in computer science or related discipline
• Proven Process definition and Implementation experience, leveraging ITIL best practices
• Minimum ITIL V3 Intermediate / Expert certified - Mandatory
• Implementation experience of ITSM / ESM tools (e.g., SNOW, Remedy, JIRA)
• Strong DevSecOps skills with implementation experience Foundation / Practitioner certification will be an advantage.
• Coding experience beyond simple scripts Python, Java, C/C++ and JavaScript
• Knowledge of Linux/ Unix systems administration and troubleshooting skills
• Knowledge of relational and NoSQL databases and distributed storage systems Proficiency in database administration, query optimization, and data replication.
• Familiarity with Incident management and collaboration tools such as JIRA, PagerDuty, Slack, or ServiceNow.
• Expertise in performance monitoring and analysis tools such as New Relic, AppDynamics, or Datadog.
• Knowledge of Observability (e.g, Dynatrace, SolarWinds) and monitoring systems (e.g., Prometheus, Nagios) and log management tools (e.g., ELK stack, Splunk).
• Strong analytical thinking and problem-solving abilities to identify patterns, troubleshoot issues, and propose effective solutions.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Previous success in technical engineering