Lead Systems Engineer @ Washington, DC

Hi,

Greetings for the day. Hope you are doing well.

I am Santhosh from Tech Rakers Inc., reaching out to share an exciting opportunity for Lead Systems Engineer @ Washington, DC- ONSITE. If you are exploring new career opportunities, please contact me at or call to discuss this role in detail.
Job Summary

• We are seeking a seasoned Lead Systems Engineer with deep expertise in Datadog, AWS, and ServiceNow integration.
• In this leadership role, you will oversee the design, implementation, and maintenance of comprehensive monitoring, observability, and incident management solutions for cloud-based infrastructure and applications.
• You will play a key role in guiding the team to ensure operational excellence, system reliability, and seamless collaboration across IT and engineering teams.

Responsibilities

• Lead the architecture, design, and implementation of end-to-end monitoring solutions using Datadog, ensuring high availability and performance of cloud-based services.
• Oversee the deployment and management of AWS resources (EC2, RDS, Lambda, ECS/EKS, S3, etc.), ensuring adherence to best practices for scalability, security, and cost optimization.
• Define monitoring strategies and best practices, including Datadog dashboards, monitors, alerts, and custom metrics for comprehensive observability.
• Architect and manage the integration of Datadog with ServiceNow to automate incident management workflows, event correlation, and CMDB synchronization.
• Provide technical leadership and mentorship to junior engineers on best practices for monitoring, logging, and observability.
• Collaborate with cross-functional teams to integrate monitoring and logging into CI/CD pipelines and cloud infrastructure.
• Drive continuous improvement in system reliability, including SLO/SLI definitions, synthetic monitoring, and anomaly detection.
• Contribute to and enforce Infrastructure as Code (IaC) standards using Terraform, CloudFormation, or similar tools.
• Participate in high-severity incident management, root cause analysis, and the implementation of corrective actions to prevent future occurrences.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• 5+ years of experience with AWS cloud services, including deployment, management, and optimization of cloud infrastructure.
• 3+ years of hands-on experience with Datadog, including complex dashboards, integrations, and custom metrics.
• 2+ years of experience integrating Datadog with ServiceNow, including incident management workflows, event management, and CMDB integration.
• Demonstrated experience leading teams or projects in a cloud operations or DevOps environment.
• Strong proficiency in scripting and automation (Python, Bash, or similar).
• Solid understanding of networking, security best practices, distributed systems, and troubleshooting complex cloud architectures.

Preferred Skills (Nice to Have)

• Experience with Infrastructure as Code (Terraform, CloudFormation).
• AWS certifications (e.g., AWS Certified Solutions Architect, DevOps Engineer).
• Experience with Kubernetes monitoring and log aggregation solutions (Fluentd, ELK stack).
• Familiarity with other observability tools like Prometheus or Grafana.
• ServiceNow certifications or experience with ServiceNow ITOM modules (Discovery, Event Management, CMDB).
• Excellent leadership and mentorship skills with experience in cross-functional collaboration.

Soft Skills

• Strong leadership and communication skills to effectively guide a team.
• Excellent problem-solving skills with the ability to handle high-pressure situations.
• Organizational and prioritization skills to manage multiple tasks and projects effectively.

Looking forward to hearing from you. Have a great day.

Regards,

Santhosh Kumar | Sr. Technical Recruiter

Tech Rakers |
Tel: | Fax:

1602 W Pinhook Rd, Suite 202-B, Lafayette, LA 70508