Overview
Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 28 Month(s)
Able to Provide Sponsorship
Skills
Cardiovascular
Pulmonary
Wellsky
Careport
Symplr Midas
SQL
HL7
SQLDB
Job Details
Role: App Analyst (Care Management) Location: Remote Duration: Long Term Contract
Skill Set (JD)
- GE Centricity Perinatal CC1/CC2 Certification
- GE Centricity Perinatal DRM (report writing) certification/training
- Wellsky CarePort Admin and Report Module certification/training
- Symplr Midas 1 yr experience with monthly/quarterly/yearly updates and patch installs/upgrades
- Previous experience with support and configuration in applications such as Cardiovascular, Pulmonary and other specialty registries; GE Centricity Perinatal, Wellsky CarePort, Symplr Midas, Milliman Care Guidelines, Metriq Cancer Registry, V5 Trauma Registries, Neodata, OBIX, Intellispace, Interqual, and Optum Care Coordination (OCCP).
- OCCP 2 yr experience with configuration and build
- 1 yr Crystal Reporting Writing experience
- 1 yr SQL Writing experience
- Be able to work with interfaces having HL7 knowledge
- ServiceNow experience in incident management, change requests, and service requests using ServiceNow
- Experience in loading server certificates, server migrations, data migrations.
- Clinical background - preferably nursing to be able to understand clinical workflow and build requested
- Provide application/infrastructure support and respond to requests and inquiries from users within the pre-determined timeframe of the applicable service levels
- Escalate calls with vendors according to defined support processes
- Have a strong attention to detail and an urgency to follow through to resolved issues by prioritizing them and addressing intelligently
- Demonstrate proactive communication to clients after identifying common issues reported to support
- BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience and Associates or BS in a clinical field (preferably nursing)
- Advanced analytical thinking and problem-solving skills
- Communicate issues and opportunities to the support team leadership effectively
- Be on call as per team rotation to manage incidents logged
- Monitor ServiceNow queues and use it to document all activities leading to resolution of issues
- Must be willing to work Ascension Business Hours 8aCT-5pmCT or 7amCT-4pmCT
- Experience with Citrix, server maintenance, SQL DB, and supporting application updates
- Facilitate and assist with multiple teams during technical and major incident bridge calls to identify, troubleshoot issues and seek toward resolutions.
Regards,
Radiantze Inc
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