IT SPECIALIST (CUSTSPT) (TITLE 32)

Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This National Guard position is for a IT SPECIALIST (CUSTSPT) (TITLE 32), Position Description Number NGD2524P01 and is part of the TN ARMY National Guard.

This vacancy is covered by Association of Civilian Technicians (ACT), Chapter 103 (Volunteer Chapter).

Duties

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As an IT SPECIALIST (CUSTOMER SUPPORT), GS-2210-11, you will provide support and guidance on installing, and operating personal computers, peripheral equipment, and associated software. Notify team leader of any significant trends in hardware / software implementation issues and any potential problems that may have a detrimental affect on mission requirements. Update hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Maintain awareness of current trends in information technology. Perform other duties as assigned.

Requirements

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Conditions of employment

• NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
• This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
• Selectee will be required to wear the military uniform.
• Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
• Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
• Males born after 31 December 1959 must be registered for Selective Service.
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Applicant must complete a Baseline Pre-Placement Screening for General Schedule positions within 30 days of appointment.
• Acceptance of a Federal position may terminate Tricare Reserve Select eligibility.
• For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.
• Position is designated as PR-VAM-001 within the Defense Cybersecurity Workforce as guided by NIST SP 800-181; National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework.
• May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate to perform temporary duty assignments
• For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.
• Incumbent must complete appropriate training IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level within 9 months of employment pending training seat availability.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• SEC+ is required for this position and Network access and therefore mandatory to qualify.

Qualifications

Military Grades: E-5 through CW3

GENERAL EXPERIENCE: Must have experience that includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services; experience or knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking.

SPECIALIZED EXPERIENCE: Must have 24 months or 1-year at the next lower grade of specialized experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; experience that required adaptations of guidelines or precedents to meet the needs of the assignment; experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Education

Education Requirements:

Bachelors in Information Technology

Bachelors in Cybersecurity

Bachelors in Computer Science

Bachelors in Information Systems

Bachelors in Data Science

Bachelors in Software Engineering

OR

DoD/Military Training Requirements:

C-150-2012

C-150-2011

531-25B10 (CP)

A-202-2100 now A-150-1251

A-150-1200

A-150-1201

A-102-5900

A-531-0767

OR

Certification Requirements:

A+

Network+

***You must provide to support claim.***

To receive full credit, you must provide Official transcripts or other documentation of proof that you meet the Educational/Certification requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.