Overview
On Site
$60 - $70 hourly
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - Temp
Skills
Mobile Web
Auditing
Reporting
Product Management
Analytical Skill
Analytics
Customer Acquisition
Usability
Electronic Commerce
User Experience
Strategic Thinking
WINS
Microsoft PowerPoint
Communication
Presentations
Customer Experience
Research
Mapping
Data Analysis
Adobe Analytics
Merchandising
Taxonomy
Photography
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in San Francisco, CA that is seeking a Senior UX Auditor.
Summary:
The User Experience Design Group is responsible for designing the user experience for all IT products that are delivered to our customers, business associates, and consumers. The job family builds relationship between business functions and IT to provide user experience solutions to meet the needs of the business.
Responsibilities:
* Conduct in-depth UX audits of our ecommerce sites (desktop, mobile web, and mobile app) across all 9 brands to identify friction points, opportunities, and best-in-class practices
* Benchmark competitor experiences to surface emerging patterns and innovative UX strategies
* Translate findings into actionable insights that can inform our broader UX, product, and site strategy
* Partner with cross-functional teams to advocate for experience improvements grounded in data and customer-centric design principles
* Deliver polished presentations (written, visual, verbal) to share trends, gaps, and recommendations with senior stakeholders
* Someone very excited about doing Audits - someone who will write a detailed 40-page report on your desktop & mobile website with 15 usability suggestions for improvements, a comparison against the top e-commerce sites in your industry, and with best practice examples for each suggestion
* Whatever findings there are go up to the executive committee and changes happen across brands and there is personal impact within all brands
REQUIREMENTS:
* 5+ year of experience - open to someone coming from UX Design, UX Research, or Product Management - also open to more of the business side/merchant background
* Strong UX knowledge and perspective. Ability to assess website's user experience.
* Design of balance/analytical side/comfortable to learn analytics tool/more importantly - very comfortable in PowerPoint
* Deep ecommerce knowledge required
* Deep understanding of ecommerce UX best practices to drive customer acquisition, retention, and conversion across devices
* Candidates should understand what's a needle mover in ecommerce vs a violation of usability principal (i.e. ecommerce drivers, rather than just UX drivers)
* Strategic thinking around implementation-able to differentiate quick wins from those requiring deeper functional development
* Ability to create a compelling PowerPoint/Figma presentations and influence stakeholder though live presentation skills
* Excellent communication and presentation skills to convey findings to stakeholders across design, product, and executive teams
* Strong background in site and customer experience research, including heuristic evaluations, customer journey mapping, and behavioral analysis
* Data-driven: proficient in leveraging both qualitative and quantitative data to uncover key behavioral insights and inform recommendations-experience with tools such as Adobe Analytics, Quantum Metric or similar platforms
* Candidates with proven experience leveraging qualitative/quantitative data from data analytics & session replay for Quantum Metrics or Adobe Analytics are highly preferred
* Expert in analyzing merchandising strategies, product taxonomy, photography, and copy
* Awareness of evolving digital experience trends, including AI-assisted design, personalization, and next-gen interface patterns
* While not required to be a hands-on visual designer, experience leveraging design tools is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in San Francisco, CA that is seeking a Senior UX Auditor.
Summary:
The User Experience Design Group is responsible for designing the user experience for all IT products that are delivered to our customers, business associates, and consumers. The job family builds relationship between business functions and IT to provide user experience solutions to meet the needs of the business.
Responsibilities:
* Conduct in-depth UX audits of our ecommerce sites (desktop, mobile web, and mobile app) across all 9 brands to identify friction points, opportunities, and best-in-class practices
* Benchmark competitor experiences to surface emerging patterns and innovative UX strategies
* Translate findings into actionable insights that can inform our broader UX, product, and site strategy
* Partner with cross-functional teams to advocate for experience improvements grounded in data and customer-centric design principles
* Deliver polished presentations (written, visual, verbal) to share trends, gaps, and recommendations with senior stakeholders
* Someone very excited about doing Audits - someone who will write a detailed 40-page report on your desktop & mobile website with 15 usability suggestions for improvements, a comparison against the top e-commerce sites in your industry, and with best practice examples for each suggestion
* Whatever findings there are go up to the executive committee and changes happen across brands and there is personal impact within all brands
REQUIREMENTS:
* 5+ year of experience - open to someone coming from UX Design, UX Research, or Product Management - also open to more of the business side/merchant background
* Strong UX knowledge and perspective. Ability to assess website's user experience.
* Design of balance/analytical side/comfortable to learn analytics tool/more importantly - very comfortable in PowerPoint
* Deep ecommerce knowledge required
* Deep understanding of ecommerce UX best practices to drive customer acquisition, retention, and conversion across devices
* Candidates should understand what's a needle mover in ecommerce vs a violation of usability principal (i.e. ecommerce drivers, rather than just UX drivers)
* Strategic thinking around implementation-able to differentiate quick wins from those requiring deeper functional development
* Ability to create a compelling PowerPoint/Figma presentations and influence stakeholder though live presentation skills
* Excellent communication and presentation skills to convey findings to stakeholders across design, product, and executive teams
* Strong background in site and customer experience research, including heuristic evaluations, customer journey mapping, and behavioral analysis
* Data-driven: proficient in leveraging both qualitative and quantitative data to uncover key behavioral insights and inform recommendations-experience with tools such as Adobe Analytics, Quantum Metric or similar platforms
* Candidates with proven experience leveraging qualitative/quantitative data from data analytics & session replay for Quantum Metrics or Adobe Analytics are highly preferred
* Expert in analyzing merchandising strategies, product taxonomy, photography, and copy
* Awareness of evolving digital experience trends, including AI-assisted design, personalization, and next-gen interface patterns
* While not required to be a hands-on visual designer, experience leveraging design tools is a plus
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.