Program Manager - Construction or Homeservices

Program Manager - Construction or Home Services

Atlanta, GA

We are seeking an experienced and highly organized Program Manager to lead the launch and ongoing management of a critical new lead generation program. This initiative will leverage an existing successful referral program with a major retail partner, specifically focusing on opening a key product category in collaboration with a leading manufacturer. This is a unique opportunity to drive significant impact by facilitating collaboration between industry leaders and expanding our reach within the home improvement sector.

Key Responsibilities:

• Program Leadership & Ownership: Act as the primary point person for the new Lead Generation program, ensuring its successful launch and ongoing operation.
• Cross-Company/Departmental Coordination: Drive extensive coordination and communication between key stakeholders at our major retail partner, our internal teams, and our manufacturing partner. This includes aligning on strategies, timelines, deliverables, and issue resolution.
• Project Planning & Tracking: Develop and maintain comprehensive project plans, including detailed timelines, milestones, resource allocation, and dependencies. Proactively track progress against the plan, identify potential risks, and implement mitigation strategies.
• Communication & Reporting:
  • Prepare and deliver clear, concise, and impactful executive-level communications (via email and PowerPoint presentations) to inform stakeholders on program status, key decisions, and performance.
  • Facilitate regular meetings with internal and external partners, ensuring productive discussions and documented outcomes.
  • Serve as the central hub for all program-related information, ensuring transparency and alignment across all parties.
• Relationship Management: Build and foster strong, collaborative relationships with counterparts at our retail partner and manufacturing partner, acting as a trusted partner in achieving program goals.
• Problem Solving: Identify and address operational challenges, process inefficiencies, and potential roadblocks, working collaboratively to find effective solutions.
• Process Improvement: Continuously seek opportunities to optimize program processes and workflows to enhance efficiency and effectiveness.

Qualifications:

• Bachelor's degree in Business, Marketing, Project Management, or a related field.
• 10+ years of proven project management experience, preferably in a cross-functional or multi-company environment.
• Demonstrated ability to manage complex projects with multiple external stakeholders.
• Exceptional communication skills, both written and verbal, with a strong ability to tailor messages to different audiences, including executive levels (examples of executive email and presentation creation a plus).
• Proficiency in project management software (e.g., Jira, Asana, Microsoft Project, Smartsheet) and Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently, prioritize effectively, and manage multiple initiatives simultaneously in a fast-paced environment.
• A proactive, problem-solving mindset with a strong sense of ownership and accountability.
• Experience in lead generation, sales, marketing, or the home improvement/construction industry is a significant plus.

Bonus Points If You Have:

• PMP or equivalent project management certification.
• Experience working with large retail partners.
• Familiarity with the construction or related home services industry.