Overview
Skills
Job Details
Location: Phoenix, AZ ( Onsite )
Type: Long Term Contract
Key responsibilities:
Program manager for a large scale, complex and time-sensitive project in Payment s
areas
Establish integrated program plan including goals, high level timelines, key milestones.
Manage program risks and issues.
Ensure timely and precise communication with all stakeholders.
Handle program level changes
Ensure project status is shared via weekly status reports, steering committee reports, etc.
Track scope, timelines, risks, financials
Lead end-to-end execution of payment initiatives including:
New payment method integrations
Platform migrations
Regulatory compliance implementations
Fraud and risk mitigation enhancements
Ensure all payment programs adhere to local and international regulations (e.g., PCI-DSS, PSD2, AML/KYC).
Partner with legal and compliance teams to conduct risk assessments and implement controls.
Manage relationships with payment processors, gateways, banks, and fintech partners.
Negotiate contracts, SLAs, and ensure partner performance aligns with program goals.
Act as the primary liaison between business units, technology teams, compliance, finance, and external partners.
Ensure stakeholder expectations are managed and met throughout the program lifecycle.
Domain expertise
Understands the complexities of large program management, dependencies on other tracks
Strong technical background in payment processing systems, card management platforms, and related technologies.
End-to-end Payment process, including issuance, activation, and fulfillment.
Experience in formulating testing plan, designing test cases, executing UAT, and conducting workshops
Need to have strong background on multitasking, maturity to handle pressure, good understanding of testing/ execution/ client interaction.
Working knowledge of credit cards platforms
Excellent written and oral communication skills
Strong analytical skills to interpret data and make informed decisions.
Knowledge of payment gateways and integration processes.
Must be excellent communicator and has track record of working with senior stakeholders.
Excellent PowerPoint skills and ability to create a compelling presentation.
Should be Organized and proactive.
Must have the working knowledge on Jira, SAFe agile, software development, release planning & migration, testing.
Must have experience managing large programs for Banks and FIs