Quality Assurance Analyst

Scope of Work/Job Characteristics

The Quality Assurance Analysts will serve as the principal line of communication for the project teamThe

duties and responsibilities of this position are as follows:

Develop and execute formal test plans to ensure the delivery of quality software applications;

Participate in test planning, writing test cases/scripts, and executing tests to validate software

functionality;

Define and track quality assurance metrics such as defects, defect counts, test results, and test

status;

Collect and analyze data for software process evaluation and integrate findings into business

processes to address business needs;

Document all defects and assist in their resolution to maintain high software quality;

Deliver quality process and tools training to technical and business staff to enhance team

capabilities;

Act as an internal quality consultant to advise or influence business or technical partners on best

practices;

Create and update test plans, test strategies, and test cases based on software requirements,

maintaining the requirement traceability matrix;

Design, develop, and execute User Acceptance, System Integration, and Functional test cases;

Document and track defects using bug tracking systems and report them to developers for timely

resolution;

Support end-users with User Acceptance Testing (UAT) by ensuring understanding of test scripts,

success criteria, and use of test management tools, while providing ongoing support during the

UAT process;

Collaborate closely with developers, product managers, and other stakeholders to ensure software

meets requirements and quality standards;

Identify potential risks and issues early in the development process to mitigate impact on project

delivery;

Evaluate software performance under various conditions, such as load and stress, using the

designated performance testing tool for the IT team;

Ensure that new code changes do not negatively impact existing functionality through thorough

regression testing, and maintain access to archived applications for historical reference;

Document test results, defects, and test procedures using the Test Management tool (OpenText

Application Lifecycle Management [ALM]); and

Ensure compliance with quality standards and best practices as defined by the OIT team.