Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
No Travel Required
Skills
Workflow
Quadient
CCM
Customer Communications Management
Job Details
Role: Quadient CCM Developer
Duration: 6 Months
Location: Covington, Ohio (Onsite)
Job Summary:
We are seeking a seasoned Quadient CCM Engineer with deep expertise in designing, developing, and maintaining end-to-end Customer Communications Management (CCM) solutions. The ideal candidate will have strong hands-on experience with Quadient modules and a proven ability to integrate CCM platforms with external systems in a high-performance environment.
Primary Responsibilities:
- Design, develop, and maintain CCM solutions using Quadient Inspire Designer, Automation, and Scaler.
- Lead efforts in Quadient Interactive design and support version upgrades and workflow enhancements.
- Collaborate with cross-functional teams to integrate CCM systems with external platforms (APIs, databases, third-party applications).
- Troubleshoot production issues, perform root cause analysis, and implement permanent resolutions.
- Ensure high-quality communication outputs aligned with branding and compliance standards.
- Participate in solution design reviews, system testing, and deployment support.
Required Skills & Qualifications:
- 6+ years of hands-on experience with Quadient Inspire Suite (Designer, Automation, Scaler).
- Strong understanding of metadata-driven CCM architectures and system integration.
- Experience with workflow versioning, platform upgrades, and production support in CCM.
- Ability to diagnose and resolve issues across the entire CCM pipeline.
- Strong interpersonal and professional communication skills.
Secondary Skills (Preferred):
- Exposure to other CCM tools such as OpenText Exstream, Smart Communications, or similar.
- Familiarity with other document design and generation tools across the CCM ecosystem.
- Experience working with Agile/Scrum methodologies.
Behavioral Competencies:
- Technical leadership with a proactive problem-solving mindset.
- Strong collaborator with global teams across US and India regions.
- Creative and analytical thinker with an innovation-driven approach.
- Strong attention to detail and a focus on delivering scalable, reliable solutions.
Preferred Domain Experience:
- Financial Services, Banking, or Insurance sectors.
Best Regards,
Vishal
Truth Lies in Heart
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