Overview
Remote
50 - 58
Contract - W2
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Salesforce.com
ServiceNow Architect
Job Details
Only candidates located in the MST or PST time zones are eligible to apply for this role.
Notes:
- Location & Time Zone: Only candidates located in the MST or PST time zones are eligible to apply for this role to support effective onshore/offshore collaboration and alignment with team standups.
- Work Model: Remote-first role with occasional, optional travel for key client engagements. All travel will be reimbursed.
- Engagement Model: Contract-to-hire opportunity with a minimum 6-month contract, with potential for earlier conversion for strong performers.
MUST HAVE:
- 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role.
- ServiceNow Certified System Administrator (CSA) required.
- Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
- In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
- Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment.
- Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
- Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability.
- In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
- Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
- Experience with agile methodologies and managing large-scale ServiceNow implementations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.