Applications Engineer

Purpose
Responsible for analyzing, conceptualizing, and proposing custom industrial automation solutions
for target customers and OEM applications as a member of the sales and marketing group.

Duties and Responsibilities

• Customer Experience Technical Lead
• Lead communications and collaborations with internal and external customers regarding concepts and designs.
• Listen to, interpret, articulate, and propose solutions to customer issues and objectives as they relate to industrial automation and machine building.
• Serve as a conduit during the sales technical cycle between the sales team and the customer.
• Define and articulate full scope of work and establish detailed specifications.
• Resource Planning
• Identify and assist in the procurement of required third party resources.
• Ensure designs meet feasibility requirements with engineering, manufacturing, and 3^rd party resources.
• Time Management
• Take full responsibility for meeting all established deadlines.
• Participate in scheduled internal and external project meetings.
• Financial Management
• Accurately estimate projects in collaboration with internal teams and external vendors.
• Maintain accurate estimating tools to include labor, materials, and third-party services.
• Seek opportunities for additional project revenue.
• Quality Assurance
• Ensure proposed products and services meet or exceed the company s high standards.
• Risk Management
• Identify and communicate issues that jeopardize customer relationships and projects.
• Identify and report customer and project risks that may jeopardize the company s reputation, safety, and financial interests.
• Reporting
• Create and maintain running sales and project management reports relevant to the company objectives and as requested.
• Sales Support
• Assist sales in the estimating and scope process.
• Provide technical information as requested.
• Assist sales with on-site technical presentations as the subject matter expert.
• Marketing Support
• Assist marketing with technical input, presentation collateral, and trade show logistics.
• Technical Contribution
• Provide technical updates to internal teams.
• Coordinate technical interests and advancements between vendors and internal teams.
• Corporate Initiative
• Recommend process improvements.
• Participate in marketing and business strategy as requested.
• Provide continuous product and technical input contributing to the company s market visibility and distinction.
• Promote and exhibit cultural enthusiasm towards the success of the company.

Qualifications

• 2-year technical degree in related field.
• Solid organizational skills to include attention to detail and multitasking.
• Minimum 2 years of experience in relevant engineering with a focus on mechanical.
• Minimum 3 years of CAD/Solidworks programming experience.
• Competent use of relevant software including Microsoft Office, scheduling software, and related project management tools.
• Ability to travel as needed with the expectation to be approximately 25%, mostly local.
• Proven ability to conceptualize, draw, estimate, and articulate electrical and mechanical solutions to a wide variety of customer applications.

Preferences

• A natural and determined desire to serve customers in a positive and professional manner.
• Thrives on the challenge of multitasking and contributing to effective and motivated teams.
• Confident and persistent problem solver.
• Sales aptitude with a genuine approach to customer success.
• Very strong communications (verbal and written) and interpersonal skills.
• Industrial or manufacturing background.
• Strong problem-solving skills.